Manager, Inside Systems Engineering

This is a Fully Remote Job
About Our Client:
The organization operates within the network connectivity industry, addressing the challenge of delivering reliable, high-performance networks across various vertical markets where people learn, live, work, and play. It focuses on innovation and customer success by providing AI-powered access points, multigigabit switching, and cloud and edge services to enhance connectivity and network performance.
About the Opportunity:
The MANAGER, INSIDE SYSTEMS ENGINEERING leads a team of Inside Sales Systems Engineers across North America. This role is responsible for providing technical sales leadership, supporting sales enablement, acquiring new accounts, and managing customer deployment knowledge. The position involves developing strategies with cross-functional teams to influence and grow the product portfolio, directly impacting customer success and business growth.
Responsibilities:
Support Inside Sales leaders, sales teams, and systems engineers in achieving revenue and customer growth goals
Develop leadership-level relationships with customers, vendors, partners, and internal teams to manage network implementations
Deliver technical presentations and lead regional discussions
Review technical account plans, proposals, and sales strategies of the team
Recruit, hire, and retain permanent team members
Coach and develop staff, including performance and development planning
Organize and direct cross-functional teams to ensure customer satisfaction
Collect customer feedback and collaborate with Product Line Management on product roadmaps
Use industry and technology knowledge to assist systems engineers in account planning
Requirements:
Undergraduate or graduate degree in Electrical Engineering, Networking Engineering, IT, MIS, Computer Science, or equivalent experience
Minimum 10 years of pre-sales or equivalent experience with routing, switching, and Wi-Fi technologies
At least 5 years of management experience leading technical teams
5+ years of hands-on customer support experience, including sales of Wi-Fi, switching, analytics, SaaS, and network solutions
Strong leadership skills fostering team development and managing complex situations
Effective technical, business, and industry presentation skills
Strong verbal and written communication skills
Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes