EXPERIENCED DEBT COLLECTION AGENTS

CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS!
Location: 9929 Race Track Road, Tampa, FL 33626
Grow and advance your career at our industry-leading company, recognized for the last 7 years as the winner of " Best Places to Work in Collections”.
At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼
At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.
We offer industry-leading bonus structures and benefits!
Job description
Collections Representative Responsibilities:
Handle inbound and outbound calls for past-due accounts.
Keeping track of all accounts in your route
Negotiate outstanding debts.
Planning a course of action to recover outstanding payments.
Handle questions and complaints.
Adhere to all local, state, and federal laws governing the debt collection industry.
Collections Agent Qualifications:
Excellent written and verbal communication skills.
Ability to prioritize and multitask.
Basic math and computer literacy skills.
Professionalism and the ability to build rapport with consumers.
Foster teamwork and cooperation.
Preferred: previous experience in debt collection, outbound call center, telemarketing, or other related fields.
Successfully pass a background check.
Job Type: Full-time
Collections Representative Compensation:
Individual & Team bonuses each month!
Additional quarterly, bi-annual, and annual Incentives
Additional retention and referral bonuses
A comprehensive paid training program
Benefits:
Medical Insurance (United Healthcare)
Dental Coverage (United Healthcare)
Vision Plan (United Healthcare)
Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)
Voluntary Life Short Term/Long Term Disability Coverage
Paid Vacation, Personal, Bereavement, and Holidays
Referral program
Daily Pay / PNC EarnedIt
Employee Discount Life Mart
Professional Development Grant Program
Employee Assistance Program
Physical setting:
Call center.
9929 Race Track Road, Tampa, FL 33626
Schedule:
8-hour shift
Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.
No nights / No weekends
Supplemental pay types:
Monthly Bonus Pay
Ability to commute/relocate:
9929 Race Track Road Tampa, FL 33626
Must have the ability to work in office full time (No hybrid or work from home)
Must have reliable transportation
Application Question(s):
Are you willing to undergo a background check, in accordance with local law and regulations?
Education:
High school or equivalent (Preferred)
Experience:
3rd party collection: 1 year required
Work setting:
Call center.
Work Location: In office full time

Employment type
Full Time

Work arrangement
No