Asset & Wealth Management, Data Analytics & Reporting, Analyst - Richardson

In Goldman Sachs Bank USA, we offer a wide range of solutions to help our customers meet their financial goals. Our teams seek to provide the highest level of customer service and support in everything we do. The Bank offers high yield savings accounts and a variety of loan products to individuals and private bank, corporate and community clients. Our savings products include an online savings account and certificates of deposit in a variety of terms.
Asset & Wealth Management
The Asset & Wealth Management Division include Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and Marcus Savings & Invest businesses (MS&I). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. AWM partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.
Marcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' 150+ years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.
Responsibilities:
You will be developing measurement framework and dashboards to understand delivery operations trends, drivers, and opportunities (e.g., call volume, call type, handle time, themes)
You will use data, analysis, and testing to drive insights and enhancement opportunities to drive pricing and promotion strategies.
You will help with developing forecasting and business case for growth initiatives. And work on evaluation and monitoring of test and learn strategies with the ability to demonstrate statistical significance testing
You will develop automated reporting/measurement, advance tools and models to gain customer insights, draw conclusions and work with business partners to put those insights into action
You will work closely with business partners, technology and modelling teams to evaluate new and alternate data sources as well as analytical tools
Qualifications:
Advanced degree in quantitative area like Applied Math, Statistics, Engineering, Computer Science or related disciplines
1 - 2 years of experience with analytics, metrics, and reporting in the financial services industry or consumer banking preferred
Demonstrated ability to effectively communicate and present results highlighting the broader commercial and strategic impact
Prior experience developing data driven strategies in a banking or retail business preferred
Strong quantitative and analytical skills and experience in working with large data sets and Big Data tools and stack (e.g., SQL, Hadoop, etc.).
Required Tools:
Python
SQL
Tableau
Advanced Excel
Competitive spirit with the ability to lead, motivate and build relationships with internal stakeholders
Strong project management skills; self-driven; ability to work independently and cross-functionally