Senior Global Account Manager , Uber Eats

Role & Mission
As an Senior Global Account Manager for one of our largest Global partners in Poland, a global QSR brand, you will be the main point of contact for the partner's HQ and play a key role in growing and strengthening the partnership.
Based in Warsaw and reporting to an EMEA-based manager, you'll be part of an international organization, working at the intersection of global, regional, and local teams. A key part of your role will be to navigate this environment, align stakeholders across different levels of the organization, and translate broader strategic priorities into impactful local initiatives.
You'll develop a deep understanding of the partner's business, priorities, and challenges to identify growth opportunities, improve performance, and deliver long-term value through Uber Eats.
Working closely with Customer Success Managers (CSMs) and Account Coordinators (ACs), you'll turn data-driven insights into actionable plans and ensure their successful execution.
This role offers a unique opportunity to own a major strategic partnership while gaining exposure to global business initiatives and developing strong cross-functional stakeholder management skills.
Key Responsibilities
Sales Strategy & Execution: Develop and execute joint business plans to drive growth and achieve commercial targets. Identify upsell and cross-sell opportunities, leverage data to uncover growth opportunities, and collaborate with internal specialists to implement initiatives. Support commercial discussions and negotiations with the partner
Client Success & Retention: Act as the main point of contact for the partner's HQ, building strong relationships with key stakeholders. Lead regular business reviews and Joint Business Planning sessions to align on priorities, track progress, and identify opportunities to strengthen the partnership
Performance Analysis & Operational Execution: Work closely with CSMs and Account Coordinators to analyze business performance, identify opportunities for improvement, and translate insights into concrete action plans. Coordinate execution, monitor KPIs, and ensure initiatives deliver measurable results
Partnership Development: