Operations Manager Homecare (Bangalore Only)

Company Description Kinetic Age specializes in one-on-one, home-based personal training for older adults to improve mobility, strength, balance, and overall health. Expert trainers design customized fitness programs that enhance independence, help prevent injuries, and support healthy aging. Services include personal training for seniors 55+, mobility and flexibility training, and strength and balance programs. The team also provides prehab and rehab support along with tailored nutrition plans to complement each individual’s fitness goals. Kinetic Age is committed to delivering safe, supportive, and results-focused care in the comfort of clients’ homes.
Role Description The Operations Manager Homecare will oversee end-to-end operations for home-based senior fitness services in Bengaluru. This full-time, on-site role includes managing daily scheduling and coordination of trainers, ensuring timely and high-quality service delivery to clients, and monitoring adherence to safety and care protocols. The role involves supervising and supporting the field team, handling client onboarding and operational queries, and implementing processes to improve efficiency and client satisfaction. The Operations Manager will track operational metrics, manage local vendor and partner relationships, and collaborate with leadership to streamline workflows and support business growth.
Qualifications
Strong operations management skills, including scheduling, process implementation, and workflow optimization.
Experience in homecare, healthcare, fitness, or related service industries, preferably in an on-ground, client-facing environment.
Excellent communication and interpersonal skills for working with seniors, families, trainers, and internal stakeholders.
Ability to lead and supervise teams, including coaching, performance monitoring, and conflict resolution.
Comfort with using digital tools and basic software for reporting, coordination, and documentation.
Strong problem-solving abilities, attention to detail, and readiness to handle field-level operational challenges.
Fluency in English; knowledge of local languages (such as Kannada, Hindi) in Bengaluru is an advantage.
Bachelor’s degree in business, healthcare administration, sports management, or a related field is preferred.
Commitment to senior care, empathy, and a client-centered approach to service delivery.

Work arrangement
No