Warehouse operative - PT picker

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Job Details
Job Description
Job Title: Warehouse Operative (Section 2)
Department: Service Delivery Department
Location: South Normanton
Reports To: Team Leaders
Job Purpose:
The Warehouse Operative is responsible for carrying out any role required of them within the warehouse environment. This can range from the assembly of orders within the Manual Line, Medical Bulk Area, Counter Bulk Area and Despatch. They are responsible for the processing of customer orders efficiently, productively and accurately.
Alliance Healthcare Mission Statement:
Through the passion of our people, we will be the most effective, responsive and flexible healthcare solutions company in the UK providing first class service and logistics to our customers.
Key Accountabilities:
· Where required operatives must accurately assemble items from Symbol Scanner Equipment, Pick Documentation and Despatch Bins / ABA labels to ensure that the quantity in each order is picked or bagged accurately.
· Special care must be taken to avoid damage and the appropriate bin/packaging used with all damages reported to the Team Leader.
· Any pick face errors must be reported to the Team Leaders immediately.
· Any visible errors within the warehouse environment must be reported to the Team Leaders immediately.
· If there is a problem with the Knapp Line or Despatch Ramps the Team Leader must be informed.
· Express orders are assembled in the same way but must be given to the Team Leader to ensure accuracy.
· Special Check and Off Line Bulk orders are assembled in the same way but must be given to the Team Leader to ensure accuracy.
· Any errors must be raised immediately with a Team Leader.
· All unusual quantities in the picking process must be brought to the attention of the Team Leader.
· Any suspected or actual issues relating to an order itself must be reported to the Team Leader.
· High standards of housekeeping should be maintained through the shift that relates to pick face on gravity feeds, Errex Racking, Bulk Aisles, despatch and in general warehouse areas of operation.
· To work with, communicate effectively and co-operate with colleagues to ensure operations run productively and effectively to achieve optimum service and results.
· To comply with all company Health and Safety requirements.
· To ensure all equipment is cared for during the entire shift and returned accordingly.
· To carry out any reasonable requests as determined by Branch Management.
· All staff are expected to understand the principles of Good Distribution Practice of Medicinal products for Human use (2013/C 68/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1. it will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.
Competencies:
(The key behaviours required to achieve high levels of performance)
· Leadership - Keeping the organisations visions and values at the forefront of associate decision making and action – Manages and understands self while undertaking day to day activities
· Customer focus - Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships - Shows a real interest in customers and makes them feel welcome
· Developing Self and Others - Develops self, other colleagues and teams to optimise potential and support the achievement of business objectives - Identifies and acts upon own development needs
· Managing change - Welcomes change as part of working life and actively looks for ways to improve business performance - Has a positive attitude to change and spots opportunities to improve own performance
· Decision Making - Analyses and interprets data and situations to make informed business decisions - Gathers relevant information and uses it to make routine decisions
· Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message - Communicates in an open and effective manner with others on day to day issues
· Planning & Organising - Plans, manages and organises time, tasks and resources to achieve business deadlines and targets - Plans and organises own workload on a day to day basis
Knowledge, Skills and Experience Required:
Skills / Knowledge:
· Capacity to use initiative and work under pressure to ensure customer orders are assembled productively and accurately in areas assigned.
· Good verbal and written communication skills and an ability to raise issues quickly.
· Good Numeracy and Literacy skills.
· Excellent own time management with key focus on high standards of housekeeping and cleanliness.
· An understanding of the impact to the Service Delivery Department regarding Customer Care
· To be flexible and carry out any reasonable requests as determined by SC Management.
· Be self motivated, responsible with a commitment to Compliance and Health & Safety.
· Previous experience of working in a warehouse environment would be highly desirable.
Manual Handling:
It should be noted that manual handling tasks such as lifting and bending are “essential requirements” of this role.
Whilst Alliance Healthcare is committed to developing positive policies to promote equal opportunities in employment, we have a duty of care to ensure we do not instigate or worsen any conditions that would prevent the employee from carrying out manual handling duties.
On that basis, for this role we cannot make “reasonable adjustments” for any applicant who is unable to carry out such duties. If you are unsure as to whether this applies to your application, you must detail on your application form and discuss at interview any information you feel may be relevant.
Existing employees should keep their line manager informed of any changes that may affect their ability to carry out such duties.
Hours: Mon-Fri 1700-2300
Pay grade 2 - £13.07
.
High School Diploma/GED or equivalent experience required.
Less than 2 years of experience in warehouse support, distribution operations, shipping, receiving, inventory control, material handling, or a related field required.
Certified Supply Chain Professional (CSCP), or equivalent certification preferred.
Knowledge in warehouse operations processes, including receiving, storage, picking, packing, staging, and shipping.
Knowledge in inventory control principles, stock movement tracking, and material traceability requirements.
Knowledge in temperature-controlled handling and cold chain support requirements for sensitive products and materials.
Knowledge in packaging materials, reusable shipping assets, and replenishment practices within warehouse operations.
Knowledge in shipment documentation, operational recordkeeping, and transaction processing requirements.
Knowledge in safe material handling practices and the use of warehouse equipment and tools.
Ability to follow established warehouse procedures and standardized work instructions.
Ability to maintain accurate records and update operational information in warehouse systems and logs.
Ability to identify inventory, packaging, shipment, and material handling exceptions for further action.
Ability to support timely and accurate order preparation and material movement activities.
Ability to manage multiple routine tasks across warehouse workflows