Business Analyst, Business Intelligence

As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community -- breaking through barriers that limit access to care worldwide. We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment -- we're empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes.
Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately, cure T1D and its complications. Always, we are guided by a single purpose: As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it.
The role of a Business Analyst is to act as an intermediary between the Data and Technology team and the business segments. This individual will partner with business stakeholders to identify and document their department’s technology needs to deliver new solutions, system improvements and create new features that are in sync with business strategies, goals and objectives. In addition, the Business Analyst will work alongside development and quality assurance teams during the enhancement and implementation phases to ensure that deliverables remain aligned to business needs. The Business Analyst is instrumental in fostering communication between the technical personnel and project stakeholders, ensuring alignment with our goals and meaningful project outcomes. The ideal candidate is someone who excels in a dynamic, fast-paced, agile setting, effectively handling multiple requests, at a variety of different stages at any given time.
Specific Responsibilities
Collaborate with stakeholders to gather, document, and synthesize information into clear, actionable requirements
Understand strategic direction and ensure that current and new systems, solutions, features and functions satisfy business needs and objectives
Create and maintain detailed business requirements documentation (BRD) including process maps, business process and data flow diagrams
Facilitate meetings and workshops to elicit and refine requirements and drive consensus among stakeholders.
Assist in all phases of the SDLC
Actively support all stages of the Agile Scrum framework, including ideation, planning, implementation, testing, review and retrospective analysis
Actively support the flow of business requests through Project Management and service desk platforms
Support User Acceptance Testing for system releases
Work closely with technical teams (engineering, design, QA) to ensure that solutions meet business needs and are delivered on time and that all technical documentation is created and stored appropriately
Assist the PM and PO in the development and implementation of project plans and roadmaps, including timelines, milestones, and deliverables
Quickly learn and understand functionalities of business applications to assess feasibility of requirements and provide informed recommendations
Create, organize, and maintain Jira tickets with detailed descriptions and acceptance criteria, ensuring all work items are clearly defined and prioritized.
Manage and track multiple projects and balance competing priorities to meet tight deadlines.
Communicate effectively with both technical and non-technical teams
Identify operational issues and propose new workflows/streams, application solutions, and process improvements for business units
Experience & Requirements
3+ years of experience as a Business Analyst supporting technical project teams in the definition and delivery of business-critical systems
Experience in Agile & Waterfall project methodologies and Altassian products such as Jira and Confluence is required
Strong knowledge of SDLC
Outstanding written and verbal communication skills. Ability to clearly communicate complex ideas to both technical and non-technical teams
Strong critical thinking, analytical, problem-solving skills and ability to think outside-of-the-box when assessing possible solutions
Expertise in eliciting and documenting business requirements through use cases, user stories, and other means (including workflow diagrams, dataflow diagrams, screen wireframes, etc)
Expertise with Microsoft tools such as Visio, PowerPoint, SharePoint or other diagramming tools such as Lucidchart
Experience in development and execution of Test Cases and test management
Demonstrated ability to thrive in a dynamic, fast-paced environment with strong attention to detail
Ability to work effectively both independently and within a team
Ability to learn and adapt to new technologies in a fast-paced environment
High degree of flexibility, organization, and multi-tasking skills
Excellent decision-making skills and judgment
Strong customer service attitude, customer focused, aware of the importance of end-user satisfaction
Ability to approach problems with a sense of ownership, enthusiasm and innovation
Familiarity with nonprofit sector is a plus
Working proficiency in SQL and hands-on experience delivering solutions in a data visualization tool such as Tableau or Power BI required
Strong stakeholder management skills, with experience balancing competing priorities, diverse stakeholder groups and varying levels of data fluency and technical skills
Familiarity with nonprofit or mission-driven operational models, fundraising principles and data environments, including experience navigating sensitive constituent data and federated data domains
Experience with data from CRM, fundraising and marketing platforms (e.g., Salesforce, Luminate Online, Marketing Cloud) a plus
Experience with Project Management and Service Desk platforms preferred
Education
Bachelor’s degree in Business Administration, Information Technology, Marketing, Computer Science, or a related field (required)
IIBA certification (ECBA, CCBA, or CBAP) or equivalent applied experience is preferred
Targeted Salary Range: $115-$135K
Essential Functions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.
The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Benefits
Breakthrough T1D offers competitive benefits, including medical, dental, and vision coverage, a 403(b) retirement plan, voluntary benefits, flexible spending and commuter benefit accounts, an employee assistance program (EAP), life and disability insurance, performance-based bonuses, and generous paid time off. Benefits may vary by job level and full time or part time status.
Additional Information
Requests for medical, religious, and other exemptions will be considered on an individual basis. Breakthrough T1D will comply with all federal, state, and local laws.
Breakthrough T1D supports a diverse and inclusive workforce.
Breakthrough T1D is an Equal Opportunity Employer.
All your information will be kept confidential according to EEO guidelines.

Work arrangement
Yes