Live opening · Posted 2 days ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
Key Responsibilities
Respond to customer queries through calls, chats, and emails in a professional and courteous manner.
Identify customer concerns and provide appropriate solutions or assistance.
Escalate complex or unresolved issues to the relevant team whenever required.
Ensure prompt responses and consistent follow-ups until queries are resolved.
Maintain accurate records of customer interactions and updates for future reference and tracking.
About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.
Work arrangement
No
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