Senior Manager Ecommerce

Senior Manager- Channel Partners (Marketplaces & Quick Commerce)
Location: Noida (Delhi NCR) | Function: E-commerce | Level: Senior Manager
Reports to: Associate Director- E-commerce
Channel Partners: Nykaa, Amazon, Myntra, Reliance, Tata Cliq, Blinkit, Zepto, & Swiggy Instamart.
We are looking for a Senior Manager, Channel Partners to lead our marketplace and quick commerce business in India. You will own the P&L for this channel, lead a team of KAMs, marketing, performance and catalogue specialists, and negotiate and close annual contracts and joint business plans with our partners. This is a leadership role for someone who wants to grow a prestige brand across the platforms where India shops online.
Key responsibilities
Business ownership and P&L
• Own the revenue, margin, and marketing-spend P&L for marketplaces and quick commerce and deliver the annual plan.
• Build the annual and quarterly business plan by partner, with category, assortment, pricing, and promotion plans behind it.
• Track performance weekly, spot trends early, and change the strategy accordingly.
Partner negotiation and relationships
• Negotiate & close annual contracts, trade terms, margins, and joint business plans with partners. • Build and maintain senior relationships with partner leadership, category and marketing teams.
• Handle internal and external escalations and resolve commercial disputes and claims.
Growth and new customers
• Plan initiatives with partners to unlock new-to-brand customers, especially during marquee sale events.
• Run sampling and retargeting programmes that bring new customers back to repeat.
• Identify new categories, sub-categories, and launches that can grow our market share on each platform.
Stock health and assortment
• Keep the active assortment well stocked, with weekly checks by partner, and getting timely purchase orders from the partner.
• Close assortment gaps by platform and city and propose new launches to fill them.
• Share a monthly rolling sales forecast with the supply chain team and maintain accuracy. Marketing, visibility, and events
• Close monthly marketing and event calendars within partner deadlines, with offers, spend, and stock planned together.
• Guide the visibility and performance marketing plans and keep spend within the agreed budget.
• Make sure we are ready for every marquee partner event, from stock to visibility to content. Pricing, catalogue, and compliance
• Keep prices consistent across platforms.
• Oversee catalogue quality, content and search visibility on partner platforms.
• Make sure partner bills, claims and settlements are raised and cleared on time with the finance team.
Team leadership and cross-functional work
• Lead, coach and develop the channel partner team, set clear goals and carry out regular reviews. • Work closely with supply chain, finance, brand marketing, technology, & analytics teams.
• Report to the senior leadership team and work with group teams as the brand scales globally. Strategic partnerships
• Explore and onboard new marketplaces and channel partners that suit the brand's positioning and long-term goals.
What we are looking for Experience and qualifications
• 8-10 years in e-commerce, key account management or category management, with at least 4 years leading marketplace and quick commerce business for a beauty, personal care, FMCG, fashion or lifestyle brand.
• Proven ownership of revenue and margin P&L, including trade terms and marketing spends.
• Track record of negotiating and closing annual contracts and joint business plans with leading marketplaces and quick commerce platforms.
• Experience leading a team of key account managers and marketing or performance specialists.
• MBA or PGDM preferred.
Skills
• Strong negotiation and commercial judgement, with a clear view of margins and trade-offs.
• Comfort with data: sales forecasting, dashboards, advertising metrics and new-customer analysis. • Good understanding of how quick commerce works, including availability, days of stock, and store and city-level assortment.
• Clear communication, and the presence to engage partner leadership.
• Planning discipline across stock, offers, marketing and events.

Work arrangement
No