Operations Assistant

Job Description
ATDEV Talent connects U.S. businesses with top-tier LATAM professionals in technology, recruitment, and operations. We are growing fast and looking for a detail-oriented, proactive Operations Assistant to support daily operations, ensure smooth team coordination, and contribute to our service excellence.
Responsibilities
The Operations Assistant will help manage the company’s day-to-day administrative and operational functions. This person will coordinate internal processes, assist in timesheet follow-ups, CRM (Salesforce) updates, contractor communication, and support other key departments such as Finance, HR, and Marketing.
Coordinate with Staffing Contractors via Slack or WhatsApp to ensure timely submission of timesheets and project updates.
Support HR and Finance by tracking contractor payments, invoices, and compliance documents.
Maintain accurate records in Salesforce CRM — verifying leads, opportunities, and project status updates.
Assist in the onboarding process for new hires, including account creation, document verification, and orientation scheduling.
Follow up on task completion with internal departments and maintain operational dashboards.
Collaborate with Marketing to ensure publication calendars and content schedules are up to date.
Respond to incoming operational or client inquiries via email and Slack with professionalism and accuracy.
Help prepare weekly and monthly reports summarizing project progress, financial metrics, and operational KPIs.
Requirements and Skills
Minimum 2 years of experience in administrative or operational support (preferably in tech, staffing, or agency environments).
Strong organizational and communication skills.
Fluent in English and Spanish (spoken and written).
Tech-savvy — familiar with Slack, Google Workspace, Notion, and Salesforce (or similar CRMs).
Ability to multitask, prioritize, and meet deadlines in a fast-paced, remote work environment.
Attention to detail, reliability, and a proactive approach to problem-solving.
Preferred Qualifications
Experience with accounting or invoicing tools (QuickBooks, Mercury, or similar).
Knowledge of LATAM/U.S. business environments.
Basic understanding of digital marketing coordination or reporting.

Work arrangement
Yes