Application Packaging Engineer

Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Experience
3–6 years of experience in Application Packaging, Software Distribution, or Endpoint Management.
Hands-on experience packaging and deploying applications in enterprise environments.
Experience with SCCM/MECM, Microsoft Intune, and modern endpoint management platforms.
Experience supporting large-scale desktop, virtual desktop, and endpoint environments.
Technical Skills
Strong experience in Application Packaging and Software Deployment.
Hands-on expertise with:
MSI
MST
MSIX
EXE packaging
PSADT (PowerShell App Deployment Toolkit)
PowerShell scripting
Experience creating installation, upgrade, and uninstallation packages.
Strong knowledge of Microsoft SCCM/MECM application deployment and software distribution.
Experience with Microsoft Intune application deployment and lifecycle management.
Familiarity with Software Center, detection methods, requirement rules, dependencies, and supersedence configurations.
Experience troubleshooting deployment failures, installation issues, and application compatibility problems.
Knowledge of Windows 10/11, Active Directory, Group Policy, and Endpoint Management.
Experience packaging applications for VDI platforms including:
Azure Virtual Desktop (AVD)
Windows 365
VMware Horizon
Citrix Virtual Apps and Desktops (preferred)
Experience with application testing, validation, and release management processes.
Understanding of software licensing, security requirements, and enterprise software standards.
Strong scripting and automation skills using PowerShell.
Preferred Qualifications
Microsoft Certified Endpoint Administrator Associate.
Microsoft Intune Administrator or Modern Workplace certifications.
ITIL Foundation Certification.
Experience with application virtualization technologies such as App-V.
Experience working in managed services or large enterprise environments.
Key Competencies
Strong troubleshooting and analytical skills.
Excellent application packaging and deployment expertise.
Ability to automate repetitive tasks and improve operational efficiency.
Strong documentation and process-oriented mindset.
Effective stakeholder and customer communication skills.
Ability to manage multiple packaging requests and project deliverables simultaneously.
Strong attention to detail and commitment to quality.
Team-oriented approach with focus on operational excellence and continuous improvement.
Provide L2/L3 support for enterprise application packaging and deployment services.
Create, maintain, and support application packages using MSI, MST, MSIX, EXE, App-V, and other packaging technologies.
Develop and customize application deployment solutions using PowerShell and PSADT (PowerShell App Deployment Toolkit).
Package, test, troubleshoot, and deploy applications through Microsoft SCCM/MECM and Microsoft Intune.
Perform application discovery, installation analysis, compatibility assessment, and deployment testing.
Create silent installation and uninstallation packages for enterprise software deployments.
Conduct User Acceptance Testing (UAT), pilot deployments, and production rollouts while ensuring deployment success.
Troubleshoot application installation failures, deployment issues, detection method failures, and user-reported software problems.
Manage application lifecycle activities, including packaging, deployment, updates, upgrades, patching, and retirement.
Support software distribution, Software Center