Orchard - Producer (Health/Pharma industry)

As Producer, you’ll run fast-paced campaigns for one of our key health clients, taking print and digital assets from brief to final delivery. You’ll work day-to-day with the client and our creative, medical writing and studio teams to get compliant, high-quality work out the door on time and on budget.
Role & Responsibilities
Campaign Production
Run campaigns end-to-end across print and digital (e.g. detail aids, leave-behinds, posters, DM, banners, EDMs, Approved Emails, social assets)
Turn briefs into clear production schedules with milestones, review rounds and approval gates
Brief creative, studio and medical writing teams clearly and keep work moving through the agency
Manage multiple jobs at once at pace without losing detail
Run WIPs and status updates with the client and internal team
Print & Digital Delivery
Manage print production with external suppliers, including specs, quotes, proofs, press checks and delivery
Make sure digital assets meet platform specs and are QA’d before release
Keep version control tight across formats, sizes and markets
Be the quality gatekeeper. Nothing goes to the client unless it meets Orchard’s standards.
Client
Be the day-to-day contact for the client’s brand team on campaign jobs
Communicate status proactively and flag issues early, with options
Know the client’s brands, claims and approval requirements well enough to anticipate problems before they hit the schedule
Healthcare Compliance
Manage MLR workflows in line with the Medicines Australia Code and TGA requirements
Route and track materials through Veeva PromoMats/Vault (or client equivalents) with clean documentation
Build realistic timelines around medical/legal review cycles so approval gates don’t become delivery delays
Financial Management
Create estimates for new briefs and manage job budgets with discipline
Track scope and raise change requests promptly when briefs change
Make sure all work is charged accurately and jobs are profitable on completion
Flag budget variances to [Account Director] early
Ways of Working & Tools
Use Orchard’s tool suite (Workbook, Jira, PageProof, Confluence) to traffic work and keep documentation current
Keep Jira tickets clean and accurate
Use AI tools to speed up status reporting, QA checklists and documentation
4+ years’ production or account management experience in a creative, digital or health agency (preferred)
Hands-on print production experience, including working directly with printers and suppliers
Experience delivering digital assets across multiple channels and formats
Working knowledge of MLR cycles and Veeva (or similar approval platforms)
Thrives on volume and tight turnarounds without dropping quality
Strong organisation and attention to detail
Clear, confident communicator with clients and internal teams
Comfortable with estimates, budgets and timesheets
Available to start immediately preferred

Employment type
Full-time

Work arrangement
Hybrid