SAP Practice Lead – Enterprise Applications

About the Role
ACO Technology Centre India is looking for a hands-on SAP Practice Lead to own SAP applications and support end-to-
end across ACO Group companies. This is an operational leadership role for someone who can troubleshoot complex
issues, handle senior-level support, understand user concerns and convert them into practical SAP solutions while
guiding ongoing enhancements and delivery.
What You'll Do
 Own the SAP practice end-to-end, including application support, incident resolution, enhancements, releases,
integrations and continuous improvement.
 Provide hands-on Level 3 / senior-level support and troubleshoot complex functional, technical, integration and
performance issues.
 Work directly with users and business teams to understand concerns, identify root causes and recommend practical,
sustainable solutions.
 Coordinate internal teams, functional and technical consultants, and implementation partners to ensure timely
resolution and delivery.
 Lead and review configuration, fixes, enhancements, integrations, testing, releases, rollouts and go-live support.
 Maintain system stability, support governance, documentation, service levels, standardization and a clear
improvement roadmap.
Core Skills
 8–12 years of SAP experience with strong hands-on expertise in SAP S/4HANA and/or ECC.
 Strong troubleshooting and root-cause analysis across SAP modules, interfaces, data and surrounding systems.
 Broad cross-functional SAP knowledge, with deep hands-on capability in one or more functional or technical areas.
 Experience owning SAP application support and managing incidents, enhancements, releases and external partners.
 Strong business-process understanding, user engagement, communication and global stakeholder management.
Preferred / Advantage
 Manufacturing/industrial SAP environments.
 SAP SD, MM, FI/CO, PP, QM, EWM, PM/EAM, Fiori or related areas.
 SAP–PLM/Teamcenter integration, SAP BTP/CPI/Integration Suite, Azure/cloud integration.
 S/4HANA transformation, global rollout, SAP operations or practice-lead experience.
What We're Looking For
We are looking for a senior, hands-on SAP professional who combines end-to-end practice ownership with strong
troubleshooting, user support and practical solution delivery.

Work arrangement
No