Associate Telemarketing Manager

Create connections that move people and business forward.
At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.
Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.
About the Role
Responsible and achieve monthly and yearly production result as targeted by AIA
Responsible and achieve monthly and yearly production result as targeted by AIA
Responsible of quality performance by daily, monthly and yearly basis
Ensure, manage, control, monitor team member mapping database (mapping align with TSR’s skill), database distribution and utilization also database strategy per vintage and campaigns by daily basis
Analyse database traffic and sales result (gross and quality) everyday
Sales review and planning (Daily, Weekly, & Monthly)
Collaborate with QA team to fixing and increasing team quality performance by weekly and/or monthly or whenever needed.
Responsible of sales capacity every month as targeted by AIA
Coach and develop SPV and TSRs by regular basis
Responsible and provide reports by daily, weekly and monthly to Sales Manage and/or DMTM team
Collaborate with TDX team for TSRs skill development
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.