Live opening · Posted 2 days ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
ServiceNow Business Analyst
Permanent
Remote but local in Germany for occasional onsite travel
Overview:
We are looking for a ServiceNow Business Analyst to join an exciting new growth in the team Customer Workflows & Employee Center team.
What will you be doing:
Help lead processes for ServiceNow projects for the Customer Workflows & Employee Center team, focused on advancements in CSM &/OR HRSD, as well as Now Assist/Agentic AI
Speak with stakeholders across the business to help solve their pain points
Gather business requirements to translate them into workable solutions
Support the project while collaborating closely with a team of professionals within the ServiceNow Development team & the ServiceNow Architect
Deliver testing or training, write user stories, draw process flow, write test cases etc
Experience:
ServiceNow experience required
2+ years ServiceNow BA experience
ServiceNow Certified System Admin(CSA) required
Strong communication skills in German and English REQUIRED
For more information about this position, get in contact today!
Work arrangement
Yes
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