Commercial Lines Account Manager

The Cross Family of Agencies welcomes you. We need your talent and expertise.
Account Managers are primarily responsible for servicing clients/prospects, while creating and maintaining strong relationships with customers, underwriters and other professionals.
Duties of an Account Manager include, but are not limited to:
Follow Commercial Lines timeline, adhere to Cross Procedure Manual and Master Commercial Lines Workflow Manual
Meet with Producer/Account Executive monthly to review marketing instructions.
Visit clients as necessary
Assist in soliciting increases in coverage (round out accounts)
Have technical knowledge of insurance coverages & products to advise clients
Understand the daily business operations and exposures of our customers
Collect applications and underwriting information from Producer/AE and/or Client and Prospects as necessary to market new and renewal policies
Prepare Annual Review Kits and Proposals
Prepare Renewal and New business submissions and proposals
Follow-up with underwriters for the timely receipt of quotes
Respond to requests from underwriters.
Invoice for prompt payment of agency bill invoices
Create new policy issuance instructions, quote instructions and renewal instructions for insurance company.
Produce initial binders for Renewal and New Accounts
Provide clear concise instructions for processing new and renewal policies
Add Master COIs & EPIs on Renewal and New Business
Respond to customer inquiries including coverage questions, requests for documentation with or without direction of the Producer/AE
Facilitate audit disputes
The base salary range for this role is $65,000-$85,000. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.