Assistant Client Manager - Commercial

Synopsis
The Assistant Client Manager (ACM) works in partnership with the Client Manager (CM) to coordinate with Architects, Engineers, Designers and Technicians, and is responsible for product quality as well as communication between clients and internal product and production teams. The ACM in partnership with the project coordinator oversees multiple projects to ensure completion of the project scope.
Key Responsibilities
Client Relations
Assist CM in external communications, including email triage
Quality Control
Project quality control reviews
Ownership of the quality of the client master drawing sets
Client Management
Work with CM to support Client contacts, requests, project needs
Client standards
Maintain and communicate client standards to product and production teams
Internal Communications
Project Brief documentation
Project folder set up
Convert client requests into redline sets for clear direction as needed
Assist in project questions from team members
Upkeep of client required documentation
Daily communication with Project Coordinators on project status
Project Management
Assist CM with small tasks, either by directing work to be done by available resources or executing the work as needed.
Expedite project requests
Assist in delivering project milestones
Assist in checking with vendors on status of required project documentation.
Leadership
Assists CM in managing projects and complete project briefs.
Fosters and maintains a collaborative professional working relationship with the project teams.
Mentor project teams on client standards and means and methods
Assists in developing and validating project scope and fee, budget, and scope of services
Assists in the preparation and execution of consultant contracts
Consistently provides complete and timely communication of project information to and from clients and project team
Ensures that design intent is consistent and properly executed
Sets the overall strategy for producing the documents and identifies the sheets planned for each stage of the work
Responsible for communication with vendors, and contractors to ensure incorporation, and coordination of all information into the project and provides support as necessary
Ensures that construction detail documentation conforms to FAE Quality Assurance and Quality Control policies and process
Client Interface
Works on developing a positive relationship of communication and trust with Clients and Clients’ representatives
Teamwork:
Receives project direction from the Client Manager
Shares, tracks, and coordinates electronic documentation and files with the project team, clients and consultants
Required Skills
Knowledge of design, design trends, construction methodology, material applications, and manufacturer-supplier appropriateness
Knowledge of architectural building systems
Knowledge of the Quality Assurance and Quality Control policies and process
Knowledge of building codes and the ability to research and apply/incorporate that knowledge into technical documents
Advanced design, visual, and graphic presentation skills
Advanced CAD drafting skills. Proficiency in Revit preferred
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
Ability to work effectively with other project leaders and teams
Ability to effectively meet deadlines
Ability to communicate effectively in writing and verbally, including public speaking
Required Experience
Education: Bachelor’s degree in architecture, interior design, or engineering preferred
8+ years minimum of progressive experience in the construction industry with proven organizational skills
Position Type
Full-Time/Regular

Employment type
Full-Time

Work arrangement
Yes