Clinic Supervisor, Integrated Programs

EMPLOYMENT STATUS: Full-Time, 12 month Contract
HOURS/WEEK: 35 hours per week
What We Live By:
Our Vision: A community without barriers to health and wellbeing
Our Mission: We work with our community to promote and sustain health and wellbeing for all
Our Values: Compassion, Social Justice, Courage, Integrity, Adaptability
Guelph Community Health Centre prioritizes people who face barriers to health and accessing services, and people who identify as:
Homeless or at risk of homelessness
Living on low income
Newcomers to Canada with language barriers
Having moderate to severe mental health and/or addiction issues
Having moderate to severe disabilities
Indigenous First Nations, Inuit and Métis
Black, mixed race and racialized populations
Experiencing intersectional oppression
2SLGBTQIA+
Vulnerable children and their families experiencing conflict, isolation or attachment struggles
The Clinic Supervisor will work closely with the HART HUB and Integrated Programs Manager and play a key leadership role in supporting day-to-day clinical operations at Guelph CHC.
Supervisors at Guelph Community Health Centre are responsible for the supervision and mentoring of clinical and administrative staff, ensuring high-quality care and alignment with the Centre’s Mission, Vision, Values, and Service Delivery Philosophy.
Approximately 75% of the role is focused on leadership, including staff scheduling, providing staff support, guiding professional development, and ensuring procedural and legislative compliance. The remaining 25% involves hands-on clinical support, such as triaging medical reports, assisting with procedures, managing supplies, and responding to medical emergencies. The role requires both skill in people management, program support, and the ability to collaborate within the team
PRINCIPAL JOB DUTIES:
Program Support
Provide day-to-day supervision to HART HUB nursing, Administrative and Peer and in- reach staff teams including attendance management and work scheduling
Monitor daily clinic operations and address immediate needs such as staff shortages, or incident management
Collaborate with the Manager of HART HUB and Integrated Programs to support seamless operational and team leadership.
Direct Client Care: (~25%)
Provide support to Nursing, Peer and in-reach staff teams as required
Triage urgent items to appropriate providers
Respond to medical emergencies and Code situations
HR Support
Support the creation of an empowering work environment for the team that supports knowledge development and integration and leads change management
Directs and monitors staff in the performance of their duties
Plans, assigns, supervise and evaluates the work of staff or contract employees, providing supervision, leadership and appraisal of job performance.
Organization
Balance program priorities with GCHC-wide priorities, ensuring an integrated, collaborative, client-centred approach with other programs
Participate in the implementation and enforcement of Centre policies
Ensure Centre programs are in compliance with municipal, provincial and federal guidelines as well as funder policies and procedures
Partnerships
Support program-level partnerships that increase the capacity of services and programs available for GCHC clients
Support advocacy and awareness activities aligned with GCHC mission and values and strategic directions
May represent organization at community stakeholder tables, funders, city, provincial, and federal levels
Financial & Risk Management
Participate in GCHC’s annual budget development process
Review expenditures within assigned budget and in accordance with signing authority policies and Community Financial policies
Support Director and Manager with preparation of Financial Reports
KNOWLEDGE, SKILLS & ABILITIES:
Post-secondary education in health, business, social sciences or related disciplines.
Regulated healthcare professional (e.g. RPN, RN, SW, PT, OT), preferably with the College of Nurses of Ontario with 5+ years of clinical experience
Management or supervisory experience in a healthcare setting
Understanding of harm reduction, social determinants of health, and anti-oppressive practice.
Sound knowledge of general management principles, including financial and human resource management
Experience working with individuals living with mental health challenges, addictions, concurrent disorders, and those living in poverty and/or experiencing homelessness
Demonstrated expertise in client-centred, trauma-informed care and understanding of the value of interdisciplinary care in a health care setting.
We know that experience comes in many forms. If you have some of these qualities and are excited about this opportunity, then we want to hear from you. Please visit our website www.gchc.ca and apply using the online application tool. In your application, please include a resume and cover letter outlining how your skills, qualifications, and experience meet the position requirements.
Guelph Community Health Centre is committed to employment equity and encourages applications from all qualified candidates, including individuals from priority populations who may identify as 2SLGBTQIA+, persons with disabilities, Indigenous, First Nations, Inuit and Metis individuals, and members of Black and other racialized communities.
We thank, in advance, those who apply, but will contact only those who qualify for interviews.
If at any stage in the selection process you require accommodation, please let us know the nature of the required accommodation.
We require that all finalist applicants undergo a Criminal Record Check and Vulnerable Sector Screen through their local Police Services Branch prior to start date.

Employment type
Contract

Work arrangement
No