Biobank/Compound Management Technician I

Azenta Inc.
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
Job TitleBiobank/Compound Management Technician I
Job Description
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
Azenta Life Sciences is a global leader in the life sciences space with headquarters with offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.
How You’ll Add Value:
The Biobank & Compound Management Technician is responsible for the full life cycle of the small molecule compounds stored at Azenta. The incumbent is accountable for performing all assigned tasks with full attention and accuracy while maintaining the integrity of the material and the storage processes. The incumbent is also responsible for performing data entry, data analysis, cleaning, maintenance/qualification activities and facilities activities to ensure smooth and continuous functioning of the repository.
What You’ll Do:
Perform all functions methodically and in accordance with Policies and Standard Operating Procedures (SOPs).
Support day-to-day compound handling processes to fulfil sample requests in both dry and solution formats. This includes but is not limited to weighing samples, creating stock solutions, plating sample requests in various formats, and preparing samples for shipment.
Adhere to FDA Good Practices (GMP, GTP, GLP, GDP), International Organization of Standards (ISO), College of American Pathologists (CAP) standards, International Air Transport Association (IATA) and other regulatory requirements as outlined in SOPs and site location.
Handle materials in a manner that maintains required temperatures (+30°C to -196°C) per the project definition and SOPs.
Follow all safety requirements for working with infectious and non-infectious biological materials, radioactive materials, chemical compounds and drug products.
Managing the whole life cycle of the samples/materials:
Reception
Manifesting
Registration
Retrievals
Discard/Shipment
Other client specific tasks
Receive and process samples and inventory ensuring proper labeling, sorting, and storage
Utilize automated stores, liquid handling systems, robotic platforms, and different repository instrumentation to fulfil daily customer requests
Use the Laboratory Information Management System (LIMS) for all sample handling tasks, including chain of custody, to ensure proper tracking of samples during regular operations
Ensure all laboratory and Biobank equipment is properly maintained and in proper working order
Responsible for order fulfillment with established timelines
Collaborate with other Azenta employees to meet customer deliverables
For sites with a laboratory:
Independently operate laboratory equipment
Accurately and precisely use of pipettes
Proper use of reagent
Manage storage of samples with established inventory management SOP
Review requests for accuracy and availability of compounds and samples
Release requests and fill orders based on order type
Prepare orders for shipments following SOPs for domestic and international shipments
Laboratory equipment maintenance and calibration (balances, automated stores, liquid handling devices)
Generate reports and custom reports as assigned/ needed.
Proactively manage and drive the resolution of client issues while promoting continuous process improvements
Participate in on-call rotation for emergency response in the event of a storage unit failure as needed
What You Will Bring:
Bachelor’s degree with some laboratory experience OR
Associates degree with 2+ year relevant experience OR
HSD with 5+ years relevant experience
Must be able to work as a team as well as independently
Demonstrate attention to detail and strong organizational skills
Demonstrate high level of initiative and ability to triage/prioritize and work independently and in teams
Ability to maintain confidentiality and make good judgment about what to reveal to customers
Strong communication skills, both written and verbal in English.
Ability to read/understand/interpret basic correspondence, instructions, rules, procedures in English and other location’s specific official languages
Ability to make decisions and judgements based on reasoning
Ability to perform tasks with care, is thorough and checks work for accuracy and completeness
Proficient with Microsoft Word and Excel
Demonstrate trouble shooting and problem-solving skills.
Experience and working knowledge of a GxP laboratory environment preferred
Familiarity with Titian Mosaic is preferred
Familiarity with liquid handling equipment such as the Echo acoustic dispenser, or Hamilton Vantage is preferred
Familiarity with automation, automation specialist is preferred
Strong oral and written communication skills
Physical Requirements:
Ability to lift 50 pounds.
Reaching/lifting/bending
Extended periods of standing or sitting while wearing lab coat, safety glasses, and gloves
Right- and left-hand finger dexterity.
Ability to discern colors or use of color correction glasses.
Ability to work with refrigerants (e.g., dry ice and LNs) using proper PPE
Join us and help enable life‑changing discoveries by keeping critical life science systems running reliably—every day.
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If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $22.00 - $28.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.