Benefitfocus Partnership Executive

Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Partnership Executive
About Benefitfocus:
Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental, and other voluntary benefits plans as well as wellness programs.
Get to Know the Opportunity:
The Partnership Executive serves as the strategic business owner and executive sponsor for a portfolio of voluntary carrier and ecosystem partners. This role is responsible for maximizing partner value through relationship management, growth strategy, commercialization, governance, contracting, and cross-functional leadership.
The Partnership Executive develops and executes strategies that drive revenue growth, partner retention, platform adoption, and innovation while ensuring alignment between partner objectives and organizational goals. Acting as a trusted advisor to senior executives and key partner stakeholders, this leader identifies opportunities to expand existing partnerships, foster new strategic relationships, influence product direction, and deliver measurable business outcomes for partners, customers, and Voya.
This role is fully remote, with no regular in-office requirement.
The Contributions You’ll Make:
Strategic Partnership Management
Serve as the primary strategic relationship owner for assigned carrier and ecosystem partners.
Build and maintain executive-level relationships that strengthen trust, alignment, and long-term partnership value.
Develop and execute partnership strategies that support revenue growth, retention, innovation, and market differentiation.
Facilitate regular business reviews and strategic planning sessions with partner leadership teams.
Act as a trusted advisor by understanding partner business objectives, challenges, and growth opportunities.
Revenue Growth & Business Development
Identify and execute opportunities to expand existing partnerships through new capabilities, product offerings, integrations, and service enhancements.
Develop joint business plans that drive adoption, enrollment growth, and increased partner investment.
Support pipeline development through strategic introductions and collaboration on go-to-market initiatives.
Analyze market trends, competitive dynamics, and customer needs to uncover new growth opportunities.
Contracting & Commercialization
Lead negotiation and management of partnership agreements, renewals, amendments, and commercial discussions.
Partner with Legal, Finance, Product, and leadership teams to ensure contract terms align with business objectives and risk tolerance.
Drive commercialization efforts for new and existing partnerships, including business case development, pricing strategies, SKU development, and launch readiness.
Ensure partner commitments and contractual obligations are clearly understood and executed.
Governance & Risk Management
Lead partnership governance processes and maintain accountability for partnership performance.
Manage executive-level escalations related to operational, financial, technical, compliance, or reputational risks.
Coordinate internal reviews and approvals involving Legal, Compliance, Security, AI Governance, and Enterprise Risk teams.
Monitor partnership health and proactively identify risks, mitigation strategies, and improvement opportunities.
Product Strategy & Innovation
Gather and synthesize partner feedback, market intelligence, and customer insights to influence product strategy and roadmap prioritization.
Collaborate with Product and Engineering teams to evaluate business opportunities and define requirements for new functionality.
Advocate for partner and customer needs while balancing organizational priorities and scalability considerations.
Drive alignment between partnership objectives and future platform capabilities.
Cross-Functional Leadership
Collaborate with Product, Engineering, Operations, Marketing, Sales, Finance, Legal, and Customer teams to execute partnership initiatives.
Coordinate resources and stakeholders to resolve complex business challenges and drive successful outcomes.
Ensure internal teams are informed, prepared, and aligned to support strategic partner initiatives.
Promote accountability and effective communication across organizations.
Performance Management & Analytics
Analyze sales, enrollment, revenue, premium, and other partnership performance metrics.
Develop executive-level reporting, dashboards, and business reviews that communicate performance, risks, and growth opportunities.
Monitor key performance indicators and identify actionable recommendations to improve business outcomes.
Leverage data-driven insights to support decision-making, resource prioritization, and strategic planning.
Minimum Knowledge & Experience:
Bachelor's degree required.
10+ years of experience in strategic partnerships, business development, account management, carrier relations, benefits administration, healthcare technology, or a related field.
Experience managing complex partner relationships and engaging executive-level stakeholders.
Demonstrated success negotiating contracts, renewals, and commercial agreements.
Strong analytical skills with the ability to translate complex business data into actionable recommendations.
Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.
Excellent communication, presentation, relationship management, and executive influencing skills.
Preferred Knowledge & Experience:
Experience within benefits administration, insurance, HR technology, employee benefits, healthcare technology, or carrier operations.
Experience managing high-value strategic partnerships generating significant recurring revenue.
Knowledge of carrier integrations, enrollment technologies, digital health solutions, and benefits ecosystems.
Experience supporting commercialization, product strategy, or go-to-market initiatives.
MBA or other advanced business degree.
How This Role Aligns to Our Core Four:
At Voya, our Core Four guide how we work, collaborate, and create value. This role contributes to those expectations through strategic partnership leadership, business growth, innovation, and operational excellence.
Instill Customer Obsession – Build strategic partnerships that enhance customer experiences, expand benefit solutions, and deliver measurable value to employers, employees, and partners.
Transform with Automation/AI – Leverage analytics, automation, AI-enabled insights, and digital capabilities to improve partnership performance, identify opportunities, and support informed decision-making.
Drive Higher Performance Through Our People – Foster alignment across partners and internal stakeholders to drive accountability, collaboration, and successful execution of strategic initiatives.
Execute on the Fundamentals – Maintain strong governance, risk management, financial discipline, and operational rigor while ensuring contractual commitments and business objectives are achieved.
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Compensation Pay Disclosure: