Senior Product Designer, Fiat/Earn

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an experienced and detail-oriented Product Designer to join the OKX team, focused on VIP and Deposit & Withdraw experiences. You'll help guide the team's attention to UX craft and lead cross-functional design alignment and efficiency across our global apps. This pivotal role focuses on crafting dynamic and engaging experiences for our highest-value users and the deposit and withdrawal journeys that underpin every product on the platform, including how those journeys connect to Earn.
As part of this role, you will be part of a world-class team shaping how VIP users experience tiering, benefits, and recognition, as well as how all users move funds in and out of OKX across fiat and crypto rails. Collaboration is key in this position, as you will work closely with our global design, product, creative, strategy, engineering, and research teams to elevate the cutting edge of our product offerings. Your contributions will steer the development and implementation of new concepts for VIP and Deposit & Withdraw, deliver designs aligned with business objectives.
The right candidate for this role possesses a detail-oriented approach to user experience, with a passion for holistic product-design thinking. As a strategic partner to cross-functional teams, you should excel in adaptability and conversing with stakeholders, while continuing to maintain a focus on excellent user experience and product quality.
What You’ll Be Doing
Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys
Generate ideas quickly, and connect regularly with customers to validate directions
Participate in design critiques and present work in product leadership feedback meetings
Own end-to-end design quality for VIP and Deposit & Withdraw, which includes advocating for UX craft and users
Design VIP tiering, benefits, and recognition experiences, including how Earn perks and bonuses surface for VIP users
Design deposit and withdrawal flows across fiat and crypto rails that are fast, trustworthy, and easy to follow
Co-lead the product development process, influencing strategic decisions improve the overall product experience, and ensure consistency