Management Associate

Company Description R1 RCM is a leading healthcare revenue management company that helps providers improve financial performance through advanced technology and expert services. The organization has developed a Healthcare Revenue Operating System, a modular platform that combines automation, AI, and human expertise to optimize the entire revenue cycle. With over 20 years of experience, R1 partners with around 1,000 providers, including 95 of the top 100 U.S. health systems, and manages more than 270 million payer transactions each year. This scale enables R1 to deliver deep operational insights and long-term value to healthcare organizations seeking more efficient and reliable revenue cycle outcomes.
Role Description The Revenue Cycle Management Associate role is an on-site position based in Gurugram. This role focuses on supporting the end-to-end revenue cycle, including reviewing patient accounts, verifying insurance information, and ensuring accurate charge capture and billing. The associate will handle claim submission and follow-up, identify and resolve denials, and update account status in relevant systems. Day-to-day responsibilities include working with standardized workflows, maintaining data accuracy, adhering to compliance and payer guidelines, and collaborating with team members to meet productivity and quality targets. The role may also involve generating reports, escalating complex issues, and suggesting process improvements to enhance efficiency.
Qualifications
Knowledge of healthcare revenue cycle processes, including patient registration, charge capture, billing, and collections.
Familiarity with medical billing systems, EHR platforms, and payer guidelines, including insurance verification and claims processing.
Strong analytical and problem-solving skills to review accounts, identify discrepancies, and resolve denials or outstanding balances.
Attention to detail and accuracy in data entry, documentation, and record maintenance.
Effective communication skills to collaborate with internal teams and, when needed, interact with providers or payer representatives.
Ability to work in an on-site, fast-paced environment in Gurugram while meeting productivity and quality standards.
Proficiency with basic office software (e.g., spreadsheets, word processing, and email tools).
Prior experience in revenue cycle management, medical billing, or healthcare finance is preferred.
Completion of secondary education; a diploma or degree in commerce, finance, healthcare administration, or a related field is an advantage.

Work arrangement
No