Deputy Nursing Superintendent (Head Nursing, Homecare Division))

Homecare Division at Medanta is expanding rapidly. All of units offers comprehensive homecare services. We are looking for a strong Nursing leader to manage the Nursing Operations and all administrative responsibilities based at Gurgaon (HO). Detailed job requirements below:
Key Responsibilities
1. Nursing Operations
Lead day-to-day homecare nursing operations across all units (through individual unit level homecare nursing teams), ensuring timely deployment of adequate and qualified nursing staff
Drive manpower planning, budgeting, recruitment, rostering, reliever planning and workforce productivity.
Ensure efficient resource utilization, cost control and uninterrupted patient care services.
Drive induction, clinical trainings, competency assessments and continuous development of nursing teams.
Monitor operational performance and ensure consistent service delivery across locations.
2. Patient Care & Quality
Strengthen patient care standards, patient safety and overall patient experience.
Ensure adherence to clinical protocols, infection control and nursing practices.
Monitor patient feedback, complaints and incidents, ensuring timely resolution and preventive action.
3. Policies, Processes & Accreditations
Standardize and streamline nursing policies, processes and SOPs across all units.
Ensure readiness for applicable accreditations, audits and regulatory requirements.
Conduct regular audits, identify gaps and drive timely corrective actions.
4. Strategic Initiatives & Service Expansion
Lead new initiatives to strengthen homecare nursing services and support expansion across locations.
Introduce best practices, systems and technology to improve operational efficiency and patient outcomes.
Identify opportunities to optimize manpower costs, improve productivity and strengthen service delivery.
5. Leadership & Performance Management
Lead and develop nursing teams, supervisors and team leaders across locations.
Define and review key clinical, operational and workforce performance indicators.
Collaborate with Clinical, Operations, HR and Finance teams to achieve organizational goals.
Build a culture of accountability, patient focus and continuous improvement.
Educational Qualifications & Experience
GNM, B.Sc. Nursing / Post Basic B.Sc. Nursing required; M.Sc. Nursing preferred.
15–20 years of relevant experience, including significant experience in nursing operations and team management.
Experience in homecare, multi-location operations, quality audits and accreditation processes preferred.
Key Personality Traits
Strong operational leadership and execution skills.
Patient-centric approach with high integrity.
Effective manpower planning and problem-solving ability.
Cost-conscious, organized and result-oriented.
Proactive, adaptable and accountable.

Work arrangement
No