Quality Assurance Technician

For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Come see why our associates love working at MasterBrand.
Job Description:
Job Description
The Quality Associate works within the Carlisle Quality System, using analysis and statistical techniques, to assist in the continual improvement of the manufacturing processes. This individual will also assist in solving problems, controlling variables, and providing candid & accurate feedback that are critical to quality.
Organizational Relationship:
This position will report to the area Supervisor.
Accountabilities:
Actively participate in the Layered Process Audits and work towards resolution of open items
Interacts with Group Leaders, Team Leaders, and Engineering in the identification and resolution of product quality problems
Interacts with internal and external customers to resolve quality problems
Participate in the Customer Complaint Analysis
Lead and track daily/weekly operational metrics (PPM, QA boards, NorthStar, OOCA, OBKA, color checks, etc.)
Periodically review specifications and Standard Operating Sheets (SOS) etc. for accuracy and revisions
Support Carlisle Operations employees and leadership as needed to interpret specifications and solve problems collaborative.
Support the Quality System by performing tasks to ensure compliance and initiate continuous improvement of the system
Provide accurate information and feedback to the Leadership Team
Provide training/coaching on quality related issues to production associates and management
Lead and/or participate in Kaizen improvement events
Generate, modify, and complete Standard Operating Sheets (SOS)
All other duties may be assigned at management's discretion
Qualifications
Ability to apply and interpret statistical data
Computer skills (Word, Excel, and PowerPoint) required
Must be a team player with strong written and verbal communication skills
Must have the ability to actively initiate, lead, and participate in problem solving activities
Must be able to give candid feedback and report findings of non-compliance to the Carlisle Quality System
Ability to maintain professional competence, knowledge, and skill necessary for the satisfactory performance of all assigned responsibilities
Must have the ability to deliver a formal project status presentation to MBC Leadership
Two years’ experience within a manufacturing environment preferred
Education:
High School Graduate or Equivalent
Additional Information
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by applicable federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.