HRConnect – Benefits Specialist

We are seeking a skilled and detail-oriented individual with a passion for benefit operations to join our team as HRConnect - Benefits Specialist. This position is a key part of AbbVie’s Human Resource Operations group supporting the HRConnect delivery model and offers an exciting opportunity to expand skills and knowledge in HR and Benefits-related fields while supporting our employees, contributing to our company’s culture and business objectives. We offer a supportive and collaborative work environment, as well as promoting employee growth, professional development, and opportunities for advancement.
The HRConnect – Benefits Specialist is responsible for supporting US benefits administration, including partnering with external vendors to resolve advanced level benefit issues, advocacy for employees related to health care issues, and oversight of health plan administration.
Responsibilities:
Provide support to active and retired employees in the United States for escalated health and welfare issues that have not been resolved by external vendors or the HRConnect people experience team at an advanced level.
Assist in managing benefits enrollment and administration for employees relocating internationally.
Furnish necessary data and documentation for plan audits and other assigned projects .
Oversee and address issues and data discrepancies with health and welfare vendors responsible for providing services to both active and retired employees.
Offer payroll assistance to address inquiries and resolve issues related to employee benefits.
Compile and provide necessary data and documentation for plan audits and any other assigned projects.
Complete audits as related to health and welfare plans as needed.
Actively participate in HRConnect initiatives, projects, and goals.
Perform additional duties and projects as assigned.
Bachelor’s degree is required with a focus in human resources or business recommended.
- 3 years of experience in Benefits.
- Strong customer service skills with focus on provide exceptional support to employees
- Excellent communication skills, both verbal and written, with ability to effectively communicate HR-related information to employees at all levels of the organization.
- Detail-oriented and organized, with the ability to multitask and prioritize workload to meet deadlines
- Proficiency in Microsoft Office Suite and familiarity with HRIS systems is a plus
- Ability to handle confidential and sensitive information with professionalism and discretion
- Demonstrated problem-solving and analytical skills to effectively resolve employee inquiries and issue
- Ability to work in a fast-paced and dynamic environment, adapting to changing priorities and demands
- Must work well in a team environment and be able to contribute independently.
- Must be self-directed and able to handle concurrent projects at the same time with minimal supervision.
Key AbbVie Competencies
Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance.
Learns, fast, grasps the 'essence' and can change the course quickly where indicated.
Raises the bar and is never satisfied with the status quo.
Creates a learning environment, open to suggestions and experimentation for improvement.
Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Employment type
Full-time

Work arrangement
Hybrid