Technical Specialist

We are looking for a Technical Specialist II - Water (formally Junior iChlor Engineer) to join its industry leading Nalco Water Institutional team. If you are a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment, we invite you to apply.
You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.
This role will be based in Columbus, OH. This role will require travel to onsite customers throughout Columbus, OH and surrounding states using your own personal vehicle.
What’s in it For You
You will join a large growing company and work with some of our leading customers
Flexible, independent work environment where you will plan your own schedule
Access to best-in-class resources, tools, and technology
Comprehensive benefits packages in line with market and industry standards
Opportunity for a long term, advanced career path in service, sales, corporate accounts or management
Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
What You Will Do
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
Assist Sales Representatives with plant surveys of prospective customers
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
Follow Ecolab safety guidelines and incident reporting requirements
This role has a 15%-20% travel component. There may be opportunities to travel to other states to assist with projects
Minimum Qualifications
Bachelor’s degree in an Engineering field OR five (5) years of professional plumbing and/or HVAC experience
Experience working with Microsoft Office Suite
Possess a current and valid Driver’s License
Immigration sponsorship not available for this role
Preferred Qualifications
Water treatment or specialty chemical industry experience
Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage
Carry aptitude and confidence to deal with large national and multi-national customers
Strong mechanical aptitude
Experience working with MS Excel Spreadsheets
Annual or Hourly Compensation Range
The pay range for this position is $77,900-$117,000. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.