Production Specialist - State Farm Agent Team Member

Production Specialist – State Farm Agent Team Member
Full Time • Fully Remote – US
Benefits
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION
As a Production Specialist – State Farm Agent Team Member for Kristen Kyser – State Farm Agency Intern, you are vital to daily business operations and customers' success. You help grow our office through meaningful customer relationships and proactively marketing relevant insurance and financial services products to help meet their needs.
We believe great sales begin with understanding people. Our approach focuses on listening, identifying needs, educating customers about their options, and helping them make informed decisions to protect what matters most.
Grow your career as you better your community. As an attentive, sociable, and results-minded professional who values integrity, accountability, and teamwork, we are eager to have you on our team.
RESPONSIBILITIES
Make proactive outbound sales calls using agency-provided lead sources to generate quotes, identify customer needs, and develop new business opportunities.
Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
Establish customer relationships and follow up with customers, as needed.
Conduct needs-based conversations to identify opportunities for appropriate insurance and financial protection.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain accurate customer records and follow-up activities using agency systems.
Collaborate with team members to support customer retention, referrals, and agency growth.
Promote successful and long-lasting customer relationships.
QUALIFICATIONS
Minimum three years of State Farm agency sales experience required.
Active Property & Casualty insurance license required.
Life & Health insurance license required by start date.
Demonstrated ability to develop leads, manage customer relationships, and achieve sales goals.
Interest in marketing products and services based on customer needs.
Strong communication skills — written, verbal, and listening.
Dedicated to customer service and ethical, needs-based selling.
Able to anticipate customer needs and effectively relate to customers.
Self-motivated, accountable, and comfortable working independently in a remote environment.
Comfortable using technology, customer relationship management systems, and digital communication tools.
This is a fully remote, full-time position with established core business hours.
COMPENSATION
Base Pay: $22.60 per hour (approximately $47,000 annually based on 40 hours per week).
Additional compensation includes uncapped sales commissions and eligibility for performance-based bonuses.
This is an hourly, nonexempt position with overtime compensation as required by applicable law.
APPLICATION INFORMATION
Anticipated application deadline: November 6, 2026.
Apply through this job posting and submit your resume for consideration.
Anticipated start date: January 4, 2027.

Work arrangement
Yes