Shipping Group Lead

Lilly Pulitzer
Job Type:
Regular
Brand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.
Job Description
About the Position
The Retail/Wholesale Shipping Group Lead has the primary responsibilities of processing all R/W outbound shipments correctly and in a timely fashion. These include all R/W customer orders, employee packages, new Retail Store deliveries, and non-inventory related shipments for all Retail and Wholesale stores. This position also has overall responsibility to assist all Supervisors, Managers, and the Sr. Director of Fulfillment Centers, Logistics and Facilities. The R/W Shipping Group Lead should have a heightened focus on the overall R/W Fulfillment team and should promote a shared elevation of expertise and process improvements. The R/W Shipping Group Lead is expected to personally work in a hands-on manner and assist with the operation of R/W processes.
A day in the life…
Assist in the processing of all outbound shipments
Oversee the VAS department to ensure Wholesale accounts ship in a timely manner. Support the R/W Fulfillment Operation by supporting with picking and replenishment
Maintain a clean and organized work area
Be sufficiently cross trained to assist in all F.C. Departments
Provide leadership and motivation to others
Personally work in a hands on, active manner
Assist with the operation of the warehouse sales
Meet deadlines and respect the merchandise
The eight major areas are discussed below.
1. Assist in the processing of all R/W outbound shipments
The R/W Shipping Group Lead is responsible to ensure that all parcel and LTL shipments are processed. This does NOT include E-Commerce order shipments. The R/W Shipping Group Lead is expected to be knowledgeable with Wholesale account route guides and how they pertain to shipping. The R/W Shipping Group Lead is expected to liaise when needed with Wholesale Account Services when proof of deliveries/tracking numbers are requested.
Packages from the office personnel must be shipped the same day.
International packages from the office personnel must be shipped on their specific scheduled days and the tracking numbers must be updated to the company folder.
The mail machine must be operational and fully always supplied. The station should remain clean and organized.
The Employee Shipping Station should be fully stocked and organized. There should always be adequate supplies of tape, tape guns, boxes, and packaging materials.
Operate all outbound shipping equipment, including the ability to trace shipments.
Dedicate extra scrutiny to Wholesale Majors accounts. Including but not limited to organizing cartons onto pallets, creating bills of ladings, scheduling carriers, manifesting shipments, and closing the R/W Fulfillment Shipping Department at the end of each workday.
Maintain the Majors Routing SOP document with up to date and current routing standards. Any customer that requires special shipping requirements should be added to this document. This will be a useful training tool and also a singular place to hold all websites, usernames, and passwords used.
Assist the R/W Fulfillment Supervisor with the outbound process of Retail New Stores shipments.
The R/W Shipping Group Lead should be prepared and knowledgeable should he be required to close the Fulfillment Center at the end of the night. This includes turning off all electrical equipment and lights and then locking and alarming the FC.
2. Oversee the VAS department to ensure Wholesale accounts ship in a timely manner
The R/W Shipping Group Lead has the primary responsibility of making sure the correct amount of cartons are removed from the VAS Department and shipped per the guidelines of each individual account as documented in the Majors Routing SOP.
Attempt to minimize chargebacks by communicating with management when routing guidelines aren’t being adhered to.
Assist with any complications with the conveyor or flow of packages into and out of the VAS Department
3. Maintain a clean and organized work area
Place supplies and materials in designated locations
Refill empty tools or machinery, which includes but is not limited to: stretch warp handles, tape guns, mail machine supplies, shipping envelopes, and tape rolls for the tape machine
Organize pallets and clean the shipping dock before end of day
Place files in their proper locations. Do not store materials underneath conveyor belts
Remove cardboard and trash from the shipping area daily
Support with the replenishment of R/W boxes on every picking floor and providing an inventory count of R/W boxes on a weekly basis
Maintain pallets for Majors, Pack and Holds, and New Stores as organized as possible.
All inbound mail received at the facility located at 800 3rd avenue should be delivered to the Stocking Supervisor’s cubicle.
4. Be sufficiently cross-training to assist in all FC Departments
Learn Inbound/Receiving functions and how they relate to the overall operation.
Have the ability to perform in any of the following areas: Receiving, Stocking, R/W Zone Picking, E-Commerce Picking and Replenishment
As new challenges arise, the R/W Shipping Group Lead will need to be able to learn new skills and understand new processes to be effective.
5. Provide leadership and motivation to others
The R/W Shipping Group Lead is responsible for providing leadership and motivation to others. This is done primarily by serving as a good role model. Per