Lead Tasting Room Associate- Booker Wines

Job Description
Company Summary
We’re the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we’re driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we’re the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more driving industry-leading growth for us today. But we’re just getting started. Our ability to stay at the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.
Position Summary
A Tasting Room Lead represents the company and brand, leading the team as a point person. Knowledge of wines, wine production and the wine industry is a plus. The candidate will be expected to learn on the job and provide guests with a working knowledge of current vintage wines. This candidate would also be tasked with supervising other team members, and ensuring standards are always upheld.
Responsibilities
Prepare the tasting room for opening & closing
Present, pour and educate the customer on selected wines for tasting and lead tours
Share knowledge of our winery, wines and founder’s story with guests & members
Ability to operate POS & WineDirect interface accurately and efficiently
Actively promote the sale of wine, events and tours to members
Strong customer service, verbal and communication skills
Self-motivated, takes initiative to complete tasks within a timely manner
Represents the company and brand, professionally and graciously with both a professional appearance and demeanor
Knowledge of wines, wine production and the wine industry and previous industry related experience is required
Education and training of tasting room associates and support staff
Ability to supervise the floor in the absence of the managers
A thorough understanding of our practices and execution of our VIP experiences
Elevated service to guests
Strong organizational skills with attention to detail
Fluent and timely phone and email responses
Communication with servers/bussers/hosts
Maintaining cleanliness and tidiness of facilities
In-depth knowledge of experiences, club, and current information of BKR/MFN
Inventory, including ordering and receiving of wine and non-wine items
Reservation and floor management via tockMerchandise ordering, pricing, inventory and organization
Calculate and report tips
Minimum Qualifications
● Must be able to lift up to 50lbs (a case of wine)
● Must be able to work in a team
● Must be able to multitask
● Must be able to work weekends and holidays
● Must be friendly and approachable
Preferred Qualifications
Strong organization and problem-solving abilities
Capabilities to be flexible and manage constantly changing priorities with enthusiasm
Commitment to high standards, detail oriented, coachable, and highly motivated
Wine or industry related experience is required
Previous management experience is preferred
Physical Requirements/Work Environment
● Must be able to lift 50lbs or a case of wine
● Must be 21 years of age
Location
Paso Robles, California
Additional Locations
Job Type
Full time
Job Area
Hospitality & Retail
The salary range for this role is:
$20.59 - $30.88
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Equal Opportunity
Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).