HR Operations Specialist, NA

The HR Operations Specialist, NA is responsible for the accuracy, and integrity of employee data, HR systems, payroll support, benefits data, and workforce reporting. This role serves as a key operational resource within HR, ensuring efficient execution of employee lifecycle processes while supporting ongoing HR technology and process transformation initiatives.
Reports to:
Director of Human Resources – North America
Responsibilities and Objectives:
HR Systems & Data Management
Maintain employee and organizational data within HR systems including iSolved, SAP, Semarchy, and related platforms.
Process employee lifecycle transactions, compensation changes, benefits updates, and organizational hierarchy changes.
Perform regular audits and data validation to ensure data accuracy and integrity
Onboarding & Offboarding
Coordinate onboarding activities including new hire documentation, I-9 compliance, profile creation, and system setup.
Partner with IT and business stakeholders to ensure timely access and integration of new employees.
Manage offboarding processes, including terminations, system access removal, and exit documentation.
Payroll & Benefits Support
Prepare and audit payroll-related data and transactions.
Investigate and resolve payroll and benefits data discrepancies
Support benefits systems, eligibility verification, open enrollment activities, and data feed monitoring.
Reporting & Analytics
Generate routine and ad hoc reports on headcount, turnover, organizational changes, and workforce metrics.
Analyze HR data and provide insights to support decision-making and operational improvements.
Support HR, Finance, and leadership reporting needs.
HR Transformation & Corporate Partnership
Participate in HR system implementations, upgrades, and process improvement initiatives.
Partner closely with Corporate HR to ensure alignment on global initiatives, policy changes, system deployments, and new workflow rollouts.
Support data governance efforts and help drive standardization of HR processes across the organization.
Other HR Ops administrative tasks as needed (Billing / Purchase Orders etc.)
Bachelor's degree in Human Resources, Administration Business, Finance, Information Systems, or related field preferred.
3-5 years of experience in HR or Finance Operations, HR Systems Support, Payroll, Benefits, or a related role.
Experience working with HR/Finance systems, data management, and reporting tools.
Experience with payroll auditing, reconciliations, financial data review, and/or regulatory compliance activities preferred.
Key Skills
HRIS Key User Experience (iSolved, SAP and Workday preferred)
HR Reporting & Workforce Analytics
Strong Analytical and Problem-Solving Skills
Data Management & Data Governance
Change Management & Adaptability
Payroll and Incentive Plan review/auditing
Data Validation & Quality Control
Project Coordination
Financial Reconciliation & Analysis
Systems Testing & Implementation Support
Cross-Functional Collaboration

Employment type
Full-time

Work arrangement
No