Technical Project Lead (Business Analysis & Delivery)

Location: Remote
Employment type: Full-time
Hours: Must overlap with US Pacific business hours, plus some early-morning calls with our global delivery team
About Think AI
Think AI Corporation is an Inc. 5000 company that partners with enterprise leaders to solve complex business challenges using artificial intelligence, business intelligence, and chatbots. We deliver clear strategies, actionable roadmaps, and on-time project execution that drive measurable results.
We pair strong local leadership with a distributed global team, giving clients both high-touch collaboration and scalable delivery. By optimizing solutions and processes, we help clients cut costs and run more efficiently.
We pair senior US leadership with a distributed global team, giving clients both high-touch collaboration and scalable delivery. By optimizing solutions and processes, we help clients cut costs and run more efficiently.
Role summary
The Technical Project Lead owns client projects from first requirement to final delivery. This is a hybrid role: half project manager, half business analyst. You will understand what the client needs, turn it into clear requirements, build the plan, lead the team, and make sure the project ships on time, in scope, and on budget. This is a fully remote position.
We want someone who takes full ownership. When something is blocked, you clear it. When a risk appears, you raise it early with a plan. When the project is done, the client sees real results.
Key responsibilitiesBusiness analysis and requirements
Meet with client stakeholders over video to understand business goals, pain points, and current processes.
Gather, document, and prioritize requirements (business requirements, user stories, acceptance criteria).
Translate business needs into clear technical requirements for engineering, data, and AI teams.
Map current-state and future-state processes and identify gaps.
Manage scope changes and keep requirements aligned with business outcomes.
Project planning and delivery
Build project plans, timelines, milestones, and resource plans.
Run daily stand-ups, sprint planning, reviews, and retrospectives.
Assign tasks, track progress, and remove blockers to keep work on schedule.
Ensure deliverables meet scope, quality, and budget expectations.
Coordinate UAT, sign-off, go-live, and handover to support.
Ownership and execution
Own each project end to end and be accountable for the outcome.
Identify risks, issues, and dependencies early and drive them to closure.
Make decisions within your authority and escalate the rest with a clear recommendation.
Keep the project tracker, RAID log, and documentation current at all times.
Stakeholder communication
Serve as the main day-to-day contact for client project teams.
Send weekly status reports covering progress, risks, decisions, and next steps.
Present to both technical and non-technical audiences, including client executives.
Run client status meetings and monthly business reviews.
Team leadership
Lead cross-functional teams across the US and global delivery centers.
Mentor team members and promote best practices in delivery and documentation.
Drive continuous improvement in how Think AI plans and executes projects.
Required qualifications
5+ years managing technology projects, with at least 2 years in a business analyst or requirements-focused role.
Proven project leadership: team coordination, task prioritization, and stakeholder communication.
Strong analytical and problem-solving skills, with hands-on experience defining requirements and aligning solutions to business goals.
Track record of delivering projects on time and within scope.
Excellent written and verbal communication, including presenting to technical and non-technical audiences.
Proven success working fully remote with distributed teams across time zones.
Working knowledge of Agile, Scrum, Kanban, or similar frameworks.
Proficiency with project management and documentation tools (e.g., Jira, Azure DevOps, Confluence, MS Project, Smartsheet).
Bachelor’s degree in Computer Science, Engineering, Business, or a related field; equivalent experience considered.
Preferred qualifications
Experience delivering AI, business intelligence, data, or chatbot solutions.
Background in consulting or working directly with enterprise clients.
Certifications such as PMP, CSM, PMI-ACP, or CBAP.
Familiarity with cloud platforms (Azure, AWS) and BI tools (Power BI, Tableau).
Experience managing offshore or distributed delivery teams.
What success looks like
First 30 days: Learn Think AI’s delivery process, tools, and active client projects. Take over day-to-day ownership of at least one project.
First 60 days: Run stand-ups and client status meetings on your own. Deliver clear, signed-off requirements for your projects.
First 90 days: Hit agreed milestones on time, keep trackers and status reports current every week, and become the go-to contact for your clients.

Work arrangement
Yes