Lead Information Technology Specialist

💻 We’re Hiring: IT Support Lead | Mexico (Remote)
Terra Energy is looking for a hands-on IT professional to own day-to-day IT operations, support our growing team, and improve processes through automation.
Key Responsibilities:
Troubleshoot Windows/macOS, hardware, software, and network issues.
Administer Google Workspace, user accounts, permissions, and SaaS applications.
Build automations and scripts to streamline IT workflows.
Manage IT tickets, documentation, onboarding/offboarding, and cybersecurity basics.
Oversee device inventory, hardware procurement, and vendor relationships across Mexico and the U.S.
What We’re Looking For:
3–4+ years of hands-on IT support experience.
Strong Windows and macOS troubleshooting skills.
Hands-on Google Workspace administration experience (required).
Experience with SaaS access management, networking, and scripting/automation.
Hardware inventory and vendor management experience.
Strong professional English and excellent communication skills.
✨ Experience with APIs, integrations, SSO/MFA, endpoint management, or fast-growing startups is a plus.

Work arrangement
Yes