Computer Support Specialist

Computer Support Specialist
Employment Type: Full-Time, Permanent
Work Arrangement: Onsite
Experience Required: 0-2 years
Salary: $44,000-$54,000/year
Job Summary
We are hiring a Computer Support Specialist to provide technical assistance and troubleshooting for computer systems and software. You'll help resolve technical issues, support equipment setup, and ensure employees have reliable access to the tools they need.
Responsibilities:
Provide technical support for computer hardware and software issues
Set up and configure new computer equipment
Troubleshoot connectivity and performance problems
Assist with software installations and updates
Maintain accurate records of support tickets and resolutions
Support basic network troubleshooting
Escalate unresolved issues to senior technical staff
Provide basic user training on systems and software
Requirements & Qualifications:
Associate's degree in IT or related field, or equivalent experience/certification
0-2 years of experience in computer or technical support
Working knowledge of common operating systems and software
Strong troubleshooting and customer service skills
Relevant certifications (CompTIA A+) a plus
Ability to explain technical concepts clearly to non-technical users
Benefits:
Health, dental, and vision insurance
401(k) plan
Paid time off and holidays
On-the-job training and certification support
Career growth path in IT support
Equal Opportunity Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Work arrangement
Yes