Senior Dental Assistant/Receptionist - Maven Dental Maroochydore

You'll work across both the clinical and administrative sides of the practice, supporting our dentists, oral health therapist, Practice Manager and front office team as needed.
From assisting with patient care and preparing treatment rooms to managing appointments and reception enquiries, you'll help ensure the day-to-day running of the practice remains organised and efficient.
Your responsibilities will include:
Providing chairside assistance to dentists and supporting a range of dental procedures
Preparing treatment rooms, sterilising instruments and maintaining infection control standards
Ensuring clinical equipment, instruments and materials are ready for use
Welcoming patients and managing check-in and check-out
Scheduling appointments, managing recalls and responding to phone and online enquiries
Processing payments, HICAPS claims and health fund enquiries
Maintaining accurate patient records and billing information with care and confidentiality
Explaining treatment costs, health fund benefits and gap payments
Supporting the wider team with daily tasks and helping maintain a smooth patient flow
As a casual team member, you'll be offered shifts across our opening hours. Availability across Monday to Saturday is important, along with the flexibility to assist with both clinical and reception duties as required.
To succeed in the role, you will bring:
Previous experience in dental assisting, ideally with senior-level experience
Experience in dental reception or the ability and willingness to work across front-desk responsibilities
Excellent communication and patient service skills
Confidence using dental practice software and computer applications
Strong organisational skills and attention to detail
The ability to adapt to a busy practice and support the team where needed
Strong knowledge of infection control, sterilisation and clinical protocols

Employment type
Casual

Work arrangement
No