Counselor

We’re Hiring | Cataract & Refractive Surgery Counsellor
Rohit Eye Hospital & Vyom Netralaya, Indore
We are looking for a skilled, compassionate, and result-oriented Patient Counsellor – Cataract & Refractive Surgery to join our growing ophthalmology team.
Key Responsibilities
* Counsel patients regarding cataract surgery, IOL options (Monofocal, Toric, Multifocal, EDOF), and advanced cataract procedures.
* Educate patients about vision correction procedures, including LASIK, Femto-LASIK, SMILE, and ICL/IPCL.
* Explain surgical procedures, expected outcomes, limitations, recovery, and financial aspects in simple, patient-friendly language.
* Assist patients in making informed decisions based on the treating surgeon’s recommendations.
* Coordinate preoperative investigations, surgery scheduling, financial counselling, and postoperative follow-ups.
* Maintain patient records, manage enquiries, and ensure timely follow-up with prospective surgical patients.
* Work closely with surgeons, optometrists, and the administrative team to deliver a seamless patient experience.
Desired Candidate Profile
* Experience: 1–3+ years in patient counselling, preferably in ophthalmology, cataract, LASIK, or refractive surgery.
* Education: Graduate in any discipline; optometry or healthcare background preferred.
* Strong interpersonal, communication, and patient-handling skills.
* Proficiency in Hindi and English.
* Good understanding of patient counselling, follow-up management, and hospital coordination.
* Empathetic, confident, organised, and patient-centric approach.
What We Offer
* Opportunity to work with advanced cataract and refractive surgery technologies.
* Supportive, professional, and growth-oriented working environment.
* Competitive salary commensurate with experience.
* Long-term career growth opportunities.
📍 Location: Indore, Madhya Pradesh
💼 Employment Type: Full-time | On-site
Interest
e
d candidates can share their CV via LinkedIn DM.
Join us
i
n helping patients make informed choices about their vision.
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IndoreJobs #OphthalmologyJobs #PatientCounsellor #CataractSurgery #RefractiveSurgery #LASIK #HealthcareCareers

Work arrangement
No