Coordinator of Volunteers

The Learning & Development Manager is responsible for developing and implementing learning strategies and training programs to enhance employee capabilities, leadership effectiveness, and overall organizational performance. The role identifies training needs, manages learning initiatives, evaluates training effectiveness, and supports talent development and succession planning in alignment with business objectives.
Key Responsibilities
Develop and implement learning and development strategies aligned with organizational goals.
Conduct training needs assessments to identify employee skill gaps and development priorities.
Design, coordinate, and deliver training programs, workshops, onboarding, and leadership development initiatives.
Collaborate with department heads to identify competency requirements and improve workforce performance.
Manage learning budgets, external training providers, consultants, and training resources.
Develop competency frameworks, career development plans, and succession planning initiatives.
Implement e-learning platforms and digital learning solutions to enhance training accessibility and effectiveness.
Monitor training participation, evaluate learning outcomes, and measure return on training investment.
Establish and maintain training policies, procedures, records, and performance reports.
Support employee engagement, performance management, talent development, and organizational change initiatives.
Coach and develop internal trainers and managers to strengthen a continuous learning culture.
Stay updated on industry trends, learning methodologies, and best practices in talent development.
Requirements
Bachelor's degree in Human Resources, Business Administration, Education, Organizational Development, or a related field.
Proven experience in learning and development, talent management, or organizational development, preferably in a managerial role.
Strong knowledge of training needs analysis, instructional design, and adult learning principles.
Experience developing and managing training programs, leadership development, and employee competency frameworks.
Excellent leadership, communication, presentation, and stakeholder management skills.
Strong analytical and project management abilities, with experience evaluating training effectiveness.
Familiarity with learning management systems (LMS), e-learning tools, and Microsoft Office.
Ability to manage multiple projects, budgets, and external training partnerships.
Strategic mindset with a strong commitment to employee growth and continuous improvement.

Work arrangement
No