Junior Account Manager

About the Role
We are looking for a Junior Account Manager to join the House of Crazies who can take a client
relationship beyond coordination and start owning the work behind it.
As Opportunity Creators, we believe account management is about more than keeping clients
happy. It is about understanding their business, spotting opportunities, bringing the right people
together, and making sure good ideas actually get delivered.
You’ll manage day-to-day relationships across a portfolio of clients, take ownership of projects and
campaigns, coordinate internal teams, and help turn client objectives into clear marketing solutions.
You’ll work closely with senior Account Managers, Strategy, Creative, Performance, Content,
Technology, and Operations teams while developing the commercial and strategic thinking needed
to grow into a full Account Manager.
How You Create Opportunities
Own the Relationship
• Manage day-to-day communication with assigned clients and become a dependable point of contact.
• Understand client businesses, objectives, challenges, priorities, and expectations.
• Build strong working relationships with client stakeholders and internal teams.
• Proactively identify issues, communicate them early, and drive them towards resolution.
• Maintain regular follow-ups and ensure commitments are tracked and delivered.
Own the Work
• Take ownership of assigned campaigns, projects, and deliverables from brief through execution.
• Translate client requirements into clear briefs for internal teams.
• Coordinate with Strategy, Creative, Content, Performance, Technology, and Operations teams to
keep projects moving.
• Track timelines, dependencies, approvals, and deliverables.
• Review work before it reaches the client and ensure it meets the agreed brief and quality
standards
Think Beyond the Brief
• Develop a working understanding of the client’s industry, competitors, audiences, and marketing
priorities.
• Conduct research and bring relevant market, consumer, and digital insights into client
conversations.
• Identify opportunities to improve campaigns, experiences, and client outcomes.
• Start connecting client business challenges with relevant ConvergenSEE capabilities across
digital marketing, content, performance, technology, and MarTech.
Grow the Account
• Identify potential opportunities for additional work and flag them to senior Account Managers and
Sales teams.
• Support account planning, proposals, presentations, and client pitches.
• Contribute to client reviews and performance conversations with relevant insights and
recommendations.
• Build an understanding of account health, client satisfaction, campaign performance, and growth
opportunities.
Build Your Strategic Muscle
• Work alongside senior Account Managers to understand how larger accounts are managed.
• Develop the ability to turn client conversations into actionable marketing thinking.
• Learn to balance client expectations, internal capabilities, timelines, budgets, and business
outcomes.
• Take increasing ownership of accounts as your understanding and confidence grow.
Who We're Looking For
• 2 - 4 years of experience in account management, client servicing, digital marketing, or a similar
agency environment.
• Experience managing client relationships and coordinating multiple projects or campaigns.
• Good understanding of digital marketing, including areas such as social media, content,
performance marketing, SEO, technology, or related services.
• Strong communication and presentation skills.
• Strong organisational skills and follow-up discipline.
• Ability to manage multiple stakeholders and priorities at the same time.
• Comfortable working with Creative, Strategy, Content, Performance, Technology, and Operations
teams.
• Strong problem-solving skills and the ability to think on your feet during client interactions.
• Commercial curiosity and an interest in understanding how marketing connects to business
growth.
• Comfortable with presentations, reports, Microsoft Office, and Google Workspace.
• Proactive, self-driven, and ready to take ownership rather than simply manage tasks.
• Curious, adaptable, and comfortable working in a fast-moving environment.
• Someone who wants to grow from managing execution to owning relationships, strategy, and
eventually accounts.
Life at ConvergenSEE
We are Opportunity Creators.
A young, creative, passionate, and slightly crazy team building a MarTech firm that brings brands,
content, creators, technology, data, and customer experience together through our CHNC platform.
For us, creating opportunities means opening doors where people usually see walls. It means
helping brands find new ways to grow, helping creators find the right platforms, helping ideas find
the right direction, and helping our own people find the space to learn, build, experiment, and
become better every day.
Life at ConvergenSEE is fast, loud, full of ideas, and never boring. Some days are packed with
briefs, brainstorms, deadlines, campaigns, edits, meetings, and “quick calls” that are never really
quick.
Other days turn into celebrations, team banter, last-minute ideas, inside jokes, and conversations
that somehow become the next big thing.
We like people who bring energy to the room, ownership to their work, and heart to everything they
do. People who can think, create, question, learn, laugh, and still show up when things get chaotic.
This is a place for people who want to build, not just belong. People who enjoy the madness of a
growing team, the pace of a creative workplace, and the satisfaction of seeing ideas come alive.
We work hard, show up for each other, and yes, if you can wine and dine with us after a long day,
you will probably fit right in.
At ConvergenSEE, opportunity is not just what we create for brands. It is what we create for our
people, our partners, our platforms, and every idea that walks through the door.

Work arrangement
No