Store Manager

Company Description Arendelle Pvt Ltd is a retail-focused organization committed to delivering a high-quality in-store experience and strong customer satisfaction. The company emphasizes efficient operations, well-organized store environments, and consistent service standards. Arendelle Pvt Ltd values teamwork, integrity, and accountability across all levels of the organization. The company offers opportunities for growth and professional development for individuals who are motivated to take ownership of store performance and customer relationships.
Role Description The Store Manager role at Arendelle Pvt Ltd is a full-time, on-site position based in Delhi, India. The Store Manager is responsible for overseeing daily store operations, including opening and closing procedures, staff scheduling, and ensuring that visual merchandising and inventory standards are maintained. This role includes managing the sales floor, supporting team members, handling escalated customer issues, and driving customer satisfaction through consistent service quality. The Store Manager monitors stock levels, coordinates with suppliers, and implements retail loss prevention measures to minimize shrinkage. The role also involves tracking sales performance, preparing basic reports, training and coaching team members, and ensuring compliance with company policies and local regulations.
Qualifications
Candidates should possess strong Store Management skills, with experience in overseeing daily operations and coordinating retail teams.
Candidates should possess Customer Satisfaction and Customer Service skills to handle inquiries, resolve issues, and maintain a positive customer experience.
Candidates should possess effective Communication skills for interacting with customers, guiding team members, and collaborating with management.
Candidates should possess Retail Loss Prevention skills to implement procedures that reduce shrinkage and protect store assets.
Additional beneficial qualifications include prior retail management experience, basic knowledge of inventory control and POS systems, and the ability to analyze sales data.
Strong organizational skills, problem-solving abilities, and a proactive approach to meeting targets are preferred.
A diploma or bachelor’s degree in business, retail management, or a related field is an advantage, along with the ability to work flexible hours including weekends and holidays.

Work arrangement
No