Sales And Marketing Specialist

Company Description ParcelUp is a modern cross-border logistics company focused on simplifying global shipping to and from India for businesses and individuals. The company manages complex import and export processes, including customs clearance, documentation, compliance, and carrier coordination, to reduce delays and paperwork-related stress. By optimizing routes and procedures, ParcelUp shortens delivery timelines and ensures reliable, efficient movement of goods. It also offers world-class packaging solutions that protect shipments and enhance presentation. Guided by a customer-first mission, ParcelUp provides transparent tracking, proactive communication, and a seamless end-to-end shipping experience.
Role Description This is a full-time, on-site Sales and Marketing Specialist role based in Delhi. The specialist will identify and qualify leads, present ParcelUp’s logistics solutions to prospective clients, and manage the full sales cycle from initial contact to closing and account onboarding. Day-to-day responsibilities include developing and executing sales and marketing campaigns, preparing proposals and presentations, and maintaining strong relationships with existing customers to drive retention and upsell opportunities. The role will involve close collaboration with operations and customer service teams to ensure client needs are met, as well as collecting market feedback to refine service offerings and positioning. The specialist will also support training efforts for team members on sales processes, product knowledge, and customer engagement best practices.
Qualifications
Candidates should possess strong Communication and Customer Service skills to engage clients, understand needs, and provide responsive, professional support.
Candidates should possess Sales and Sales Management skills to generate leads, manage pipelines, close deals, and meet or exceed revenue targets.
Candidates should possess Training skills to support onboarding of new team members and help improve sales and customer interaction practices.
Relevant experience in logistics, shipping, or B2B services is beneficial, along with familiarity with import/export processes and local market dynamics.
A bachelor’s degree in Business, Marketing, Logistics, or a related field is preferred, as well as proficiency with CRM tools, basic data analysis, and MS Office.
Ability to work on-site in Delhi, manage multiple priorities, collaborate across teams, and maintain a customer-centric, results-driven approach.

Work arrangement
No