Founder's Office Associate

About Outdoor Connections
Outdoor Connections is a premium outdoor furniture brand specialising in bespoke furniture for residential, hospitality and commercial spaces. With in-house manufacturing and a strong focus on design and craftsmanship, we work closely with architects, interior designers, developers and clients to create customised outdoor furniture solutions.
About the Role
We are looking for a proactive and organised individual to join the Founder's Office, working closely with the founder and sales team. The role will primarily focus on sales coordination, business development and client experience, alongside supporting key business initiatives and cross-functional projects.
Key Responsibilities
Manage client enquiries, lead follow-ups and sales pipeline tracking.
Build and maintain relationships with clients, architects, interior designers and other business partners.
Coordinate client meetings, showroom visits, product presentations and customised furniture requirements.
Follow up on quotations, proposals and sales opportunities to support conversions.
Coordinate with design, manufacturing and operations teams to ensure a smooth client experience from enquiry to delivery.
Maintain sales trackers, client records and reports on leads, conversions and pending opportunities.
Work closely with the founder on business development, growth initiatives and cross-functional projects.
Identify opportunities to improve sales processes, client servicing and business operations.
What We're Looking For
Strong communication, interpersonal and relationship-building skills.
A sales-oriented mindset with an interest in business development and client servicing.
Good organisational, analytical and follow-up skills.
A proactive attitude with the ability to take ownership of tasks and manage multiple priorities.
Proficiency in Excel or Google Sheets.
A bachelor's degree in Business, Commerce, Marketing, Management or a related field.
Prior experience in sales, business development, client servicing or operations is preferred. Freshers with strong communication and execution skills may also apply.
Why Join Us?
Work directly with the founder and gain exposure to business decisions.
Develop hands-on experience in sales, client management and business operations.
Work with architects, designers and clients on customised furniture projects.
Take ownership of meaningful responsibilities in a growing, design-led business.
If you enjoy building relationships, identifying opportunities and turning plans into action, we'd love to hear from you.

Work arrangement
No