Executive Manager (Compliance & Ops Branch)

[What the role is]
We are looking for highly motivated and dynamic individuals to join the Choa Chu Kang Operations Department. You will be supporting the Senior Assistant Director to manage the cleaning, facilities management, the arborist and landscaping contracts at Choa Chu Kang Cemetery.
[What you will be working on]
You will be responsible for the following:
Manage appointed contractors and other parties involved in facilities management to achieve optimal maintenance standard
Oversee the maintenance of equipment and machineries within the facilities to ensure smooth and efficient operations
Coordinate with the respective contractors and manage contracts, to ensure work is followed up promptly and in compliance with contract requirements
Track work progression and ensure reports are submitted as scheduled
Work with the relevant agencies and stakeholders works for related works
Monitor and track timely approval of requirement, issuance of Purchase Orders (POs) and manage payment to contractor/ vendors
Conduct regular Workplace Safety and Health (WSH) meetings and toolbox.
Attend to, investigate, and resolve feedback from members of public and stakeholders
Manage/ plan/ participate in operations for special annual festivals such as Qing Ming and Lunar 7th Month
Review and monitor current processes to enhance productivity and service standards
Handle and manage feedback/appeals from members of public
Perform other duties assigned by supervisor
[What we are looking for]
The ideal candidate would possess the following qualities:
At least 5 years of working experience in facilities management, environmental public health, or other fields with operations or service management in a leadership position
Experience in contract management and leading a team
Able to lead, interact and foster teamwork
Able to handle adverse situations and difficult customers
Proficient in Microsoft Office Applications
Good problem-solving, writing & communication skills
Pay attention to the fine details, organised and able to multi-task
Mature, independent, responsible and resourceful
Self-driven and always ready to strive for improvement
Willing to work in after-death care services environment
Able and willing to work on weekends and public holidays