Agency Manager

Company Description Stay Viral is a digital-first agency focused on helping brands grow their online presence and engagement. The company partners with clients across various industries to design data-driven marketing strategies, high-impact content, and measurable campaign outcomes. Stay Viral values creativity, innovation, and collaboration, providing team members with opportunities to shape how clients show up across social media and other digital channels. Team members work in a dynamic environment that encourages experimentation, learning, and continuous improvement. The agency embraces remote work, enabling professionals to contribute from anywhere while remaining closely connected through modern collaboration tools.
Role Description The Agency Manager is a full-time, remote role responsible for overseeing client accounts, leading cross-functional teams, and ensuring the successful delivery of campaigns and projects. Day-to-day activities include managing client relationships, understanding client goals, and translating them into clear strategies and action plans. The Agency Manager coordinates workflows, assigns tasks, monitors progress, and ensures that creative, marketing, and operational deliverables meet deadlines, quality standards, and performance targets. This role involves analyzing campaign results, preparing reports, and recommending optimizations to improve outcomes and client satisfaction. The Agency Manager also supports business development by contributing to proposals, participating in client pitches, and identifying opportunities to grow existing accounts.
Qualifications
Demonstrated experience in agency or account management, with a track record of leading projects and coordinating multidisciplinary teams.
Strong client relationship skills, including the ability to communicate clearly, manage expectations, and resolve issues proactively.
Knowledge of digital marketing principles, social media platforms, content strategies, and performance metrics.
Solid organizational and time management abilities, with experience handling multiple projects, timelines, and stakeholders.
Comfort with remote collaboration tools and workflows; ability to work independently while maintaining regular communication with team members.
Analytical skills to interpret data, generate insights, and present concise performance reports to clients and internal leadership.
Experience in budgeting, resource planning, and basic financial oversight for client accounts is beneficial.
Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent practical experience in digital agencies or marketing roles.

Work arrangement
Yes