Customer Service AI Trainer (Voice, US English)

Translia is looking for experienced customer service professionals in the United States to take part in a remote speech AI training project.
You will record natural, role-played customer service conversations - playing either the customer or the support agent - following short scenarios such as billing questions, troubleshooting, account issues and complaints. The goal is conversations that sound real, not read from a script.
What you'll do
Take part in recorded customer service role-plays on the client's online platform
Follow scenario guidelines while keeping the conversation natural
Review and redo recordings based on quality feedback
What we're looking for
2+ years of professional customer service experience (call center, customer support, help desk, technical support or similar)
1+ year of AI training experience (e.g. data annotation, conversation rating, voice recording projects)
Very strong spoken English with a natural US English accent
A quiet place to record, a reliable internet connection and a headset
Availability of 15-20 hours a week
Pay and terms
USD 18 per approved hour
Remote and flexible within the project schedule
You will first take a short online assessment and onboarding. These are unpaid; once you pass and complete 10 production hours, you receive a one-hour onboarding bonus, and all approved production hours are paid
Paid every two weeks via PayPal (other options such as Wise available)
We never charge applicants any fee
How to apply
Apply here on LinkedIn with your CV. Shortlisted applicants will be asked for a short voice sample and will then receive the assessment link.

Work arrangement
Yes