Telecaller Sales Executive

Company Description Tourus Bpo is a business process outsourcing company focused on delivering reliable and efficient customer interaction and sales support services. Based in Indore, the organization works with clients across various sectors to help them optimize their customer outreach and conversion processes. Tourus Bpo emphasizes professional communication, performance-driven work, and a supportive environment for skill development. Team members are encouraged to grow in customer service, sales, and telecalling expertise while contributing to the company’s overall success.
Role Description This is a full-time, on-site Telecaller Sales Executive role based in Indore. The Telecaller Sales Executive will make outbound and receive inbound calls to introduce products or services, explain key features, and convert leads into sales. Daily responsibilities include following call scripts, maintaining call logs and lead records, updating customer information in the system, and meeting individual and team sales targets. The role also involves handling inquiries, resolving basic customer issues, and escalating complex concerns when necessary. The Telecaller Sales Executive will collaborate with the sales team, participate in regular briefings, and provide feedback on customer responses to help improve sales strategies.
Qualifications
Strong verbal communication skills, clear telephone etiquette, and active listening abilities.
Basic sales and persuasion skills, with the ability to handle objections and close deals.
Customer service orientation, including patience, professionalism, and problem-solving skills.
Comfort with using computers, CRM tools, and maintaining accurate call and customer records.
Ability to work in a target-driven environment, manage time effectively, and stay organized.
Prior telecalling, BPO, or sales experience is an advantage but not mandatory for highly motivated candidates.
Minimum educational qualification of high school diploma; higher education in business or communication is a plus.
Willingness to work on-site in Indore and adapt to shifting schedules as required by business needs.

Work arrangement
No