Sr. Partner Success Manager, Technology Partners

About Our Client:
The organization operates in the intelligent business travel technology sector. It addresses the longstanding challenges of managing business travel and expenses by offering an integrated platform that combines corporate travel, a charge card, and spend management. The platform supports over 40,000 customers and nearly 2 million travelers, delivering exclusive rates, rewards, and automation to improve cost savings and personalization. The organization has achieved rapid growth, is cash flow positive, and is recognized for innovation and workplace quality.
About the Opportunity:
The SR. PARTNER SUCCESS MANAGER, TECHNOLOGY PARTNERS is responsible for managing a portfolio of technology and distribution partner relationships, including OTAs, GDS partners, connectivity, and channel partners. This role ensures the technical and commercial health of these partnerships by maintaining integration performance, resolving issues, onboarding new partners, and driving revenue growth. It requires technical fluency and commercial insight to coordinate cross-functional teams and interface with partner engineering and commercial leaders, contributing directly to the organization's business travel platform performance and expansion.
Responsibilities:
Manage day-to-day technical and commercial relationships with technology and distribution partners.
Monitor and maintain integration and API performance, addressing issues proactively.
Ensure content quality, accuracy, and availability with partners.
Lead incident escalation and root-cause resolution involving internal and partner engineering teams.
Onboard and activate new connectivity sources and expanded partner scopes.
Drive revenue growth by improving booking conversion, content coverage, and partner engagement.
Conduct regular partner reviews, working sessions, and manage escalation paths.
Translate partner capabilities and roadmap updates into technical requirements.
Support leadership with commercial terms, renewals, and performance analysis.
Maintain accurate partner documentation and records.
Stay informed on travel distribution and connectivity trends to guide priorities.
Requirements:
Six or more years of experience in technical account management, partner or integration management, or a similar role within travel technology, API, or platform businesses.
Technical fluency with APIs, including reading documentation, inspecting XML/JSON, reviewing logs, and testing calls.
Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes