Live opening · Posted 1 day ago
At a glance
The key details from the original listing.
About the role
Description supplied by the original job listing.
Experience: 10 to 15 Years
Job Description:
10+ years of Salesforce experience with strong expertise in Service Cloud Voice and Health Cloud implementation.
Hands-on experience with Apex, Triggers, Lightning Web Components (LWC), SOQL, Salesforce Flow, and Omni-Channel.
Experience with Service Cloud Voice configuration, telephony integrations (Amazon Connect/Genesys), call routing, screen pops, and voice interaction management.
Strong knowledge of Health Cloud, patient/member management, care coordination, care plans, and healthcare data models.
Experience integrating Salesforce with third-party systems using REST/SOAP APIs, MuleSoft, and healthcare standards such as HL7/FHIR.
Expertise in solution design, performance optimization, security, deployment, and production support.
Ability to lead technical discussions, review code, mentor developers, and collaborate with business and cross-functional teams.
Work arrangement
Yes
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