Chief Operating Officer

Company Description Insane Travelers is a high-growth travel startup specializing in international and domestic holiday experiences for modern travelers. The company designs its own itineraries tailored to the preferences and lifestyle of new generation travelers. With a focus on personalization and innovation, Insane Travelers aims to pioneer new concepts in the individual holidays space. The organization offers a dynamic environment where team members can contribute to shaping the future of customized travel. More information about the company and its offerings is available at www.insane.travel.
Role Description The Chief Operating Officer (COO) is a full-time, on-site role based in Jaipur, responsible for overseeing day-to-day operations across all business functions. The COO will lead operational planning, implement processes to improve efficiency, and ensure seamless delivery of holiday experiences from itinerary design to customer service. This role will collaborate closely with the founding team to translate the company’s strategic vision into executable plans, manage performance metrics, and drive sustainable growth. Key responsibilities include supervising cross-functional teams, optimizing workflows, managing budgets and financial performance, and establishing policies and standards that support innovation and scalability. The COO will also play a critical role in building partnerships, maintaining quality across customer touchpoints, and fostering a collaborative, high-performance culture.
Qualifications
Strong Business Planning and strategic execution skills, with experience in building and scaling operations in a fast-growing environment.
Proven Operations Management expertise, including process optimization, team leadership, and cross-functional coordination.
Advanced Analytical Skills for interpreting data, defining KPIs, and making data-informed decisions to improve performance.
Solid knowledge of Finance and Budgeting, including cost control, resource allocation, and financial reporting.
Prior leadership experience in travel, hospitality, or consumer-focused industries is highly beneficial.
Excellent communication, negotiation, and stakeholder management skills, with the ability to influence at all levels.
Demonstrated ability to work on-site in Jaipur, mentor teams, and build an inclusive, high-trust work environment.
Relevant bachelor’s or master’s degree in Business, Management, Finance, or a related field is preferred.

Work arrangement
No