Sky 360-Investment RM_Sky Channel_0408_1461_1019662

Job Role: Subject Matter Expert-VRM
• Subject Matter Expert-VRM (SME) responsible to close Life Insurance and General Insurance from the leads Transferred from Relation Manager.
• Collaborating with fulfilment to ensure best in class conversion ratios.
• Adherence to Standards of Performance.
• Measure of outcomes – NPS and Sales Quality
• Adherence to Information Security norms & quality process norms.
• This skill will also do sales with the leads Transferred to them.
• Responsible for quality communication and productivity.
• Complete the logs specified by the process (End-of-day target).
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Job Requirements:
• Should be a least graduate.
• Should not have employment gap for more than a month.
• Should have at least completed a 2 year in current org.
• Better soft skills – conversational skills and English versant scores 7+.
• Flexible to work on rotational week offs.
• Experience in selling Insurance.