Customer Support Associate

We are hiring for a MNC Company for Customer Support Role Blended (Premium Airlines Process) For NOIDA Location
Note :- Excellent English Speaking Skill Is Mandatory
Job Description:
This is a full-time role in the Voice Customer Support process. The candidate will be responsible for handling customer queries, providing accurate information, resolving customer issues, and ensuring a positive customer experience.
Responsible for handling customer interactions through voice calls and providing appropriate solutions to customer queries.
Following standard operating procedures and maintaining service quality as per company requirements.
3. Adhering to standard operating procedures required for the process and organization
• Job Role:- Customer Support Executive (Blended Process)
• Domain:- Customer Support & Operations
• Location:- Candor Techspace, Sector 135, Noida
• Salary:- 4–4.7 LPA (Maximum ₹33,000 in hand, depending on last drawn salary)
• Shifts:- Rotational shifts
• Work days:- 5 days a week
• Week offs:- 2 rotational week offs
Cab Facility:- Both-side cabs provided
Interview Mode - Virtual
Desired candidate profile:
• Education: Graduate / 12th Pass
• Experience: Minimum 9 months of International BPO experience
Required Skill set:
Candidates should have good verbal communication skills.
Ability to handle customer queries professionally.
Good listening and problem-solving skills are required.
Candidates should be customer-focused and have a positive approach towards issue resolution.
Candidates should be flexible to work in rotational shifts.
Candidates must have a minimum of 9 months of International BPO experience.
Interview rounds
• HR Interview
• Hallo AI Assessment
• OPS Round (Operations Interview)

Work arrangement
No