F&B Associate

Company Description Ran Baas, The Palace is a hospitality destination in Lucknow offering guests a refined food and beverage experience in an elegant setting. The property focuses on attentive service, quality cuisine, and a welcoming atmosphere for a wide range of guests and events. Team members are encouraged to uphold high standards of presentation, hygiene, and guest satisfaction. Ran Baas, The Palace provides opportunities to learn, grow, and contribute to a professional hospitality environment.
Role Description The F&B Associate is a full-time, on-site position based at Ran Baas, The Palace in Lucknow. This role is responsible for welcoming guests, presenting menus, taking orders, and serving food and beverages in a courteous and efficient manner. Day-to-day tasks include setting up and clearing tables, maintaining cleanliness in dining areas, coordinating with kitchen staff, and ensuring orders are delivered accurately and on time. The F&B Associate supports smooth operations during regular service and events, handles guest queries and feedback, and adheres to safety, hygiene, and quality standards. The role requires consistent punctuality, teamwork, and a professional appearance.
Qualifications
Strong Food Service and Food & Beverage knowledge, with the ability to follow service standards and basic restaurant protocols.
Proven Customer Service skills, including a polite, guest-focused attitude and the ability to handle requests and concerns calmly.
Effective Communication skills for interacting with guests, team members, and kitchen staff, both verbally and in writing.
Basic Culinary Skills, such as understanding menu items, ingredients, and simple food handling practices.
Prior experience in restaurants, hotels, or catering is preferred, especially in front-of-house roles.
Ability to stand for extended periods, work flexible shifts, and perform tasks in a fast-paced environment.
Knowledge of hygiene, food safety, and sanitization procedures, with attention to detail and cleanliness.
Minimum high school education or equivalent; formal hospitality or F&B training is an advantage.

Work arrangement
No